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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent service for low mileage drivers

4
I only drive approx 1500 miles annually and this service is perfect for me. I’ve saved so much and have the freedom to drive more or less miles if I need/want to. Reviewed on: 4th August 2021
Jack Chadbourn's avatar
Jack Chadbourn

Best Proactive Insurance Companyy

5
By Miles provides me consistently with the best premiums, first and every time without negotiation. If I don't cover the miles, I don't pay for them. Best App for my phone, tells me everything I need to know including the health of my car and even the state of the battery, any time and on demand. Simply Brilliant! My account is handled efficiently and keeps me advised of all transactions. The bonus, gives me a reward for introductions keeping my mileage payments to nothing. Reviewed on: 4th August 2021
Stephen Turner's avatar
Stephen Turner

Incredible...

5
I have saved so much money by switching to By Miles and so far their customer service has been second to none. Reviewed on: 4th August 2021
Emily's avatar
Emily

By Miles saved my skin

5
Perfect for me as i only tend to drive at the weekends! Reviewed on: 4th August 2021
lizzymorey@gmail.com's avatar
[email protected]

Smart modern approach

4
But tailoring your insurance costs to the amount you drive, ByMiles puts you in charge of your bills. Excellent app keeps you up to date with your costs each month and the costs are moderate. I am impressed. Reviewed on: 4th August 2021
Graham Titcombe's avatar
Graham Titcombe

Real Pay as you Drive

5
I have been drinking less and paying more under other standard policy which I found waste of money. But since I am with Bymiles helped to save around £200 or more each each. Perfect for someone who drives only on weekends or less during week. Reviewed on: 4th August 2021
Niel 's avatar
Niel

Unbelievable

5
Working away 90% of the year and my car is parked up Monday to Friday. Comes in handy as I only Pay for what I use. Love it. Reviewed on: 4th August 2021
Matthew Doodson's avatar
Matthew Doodson

BY-MILES BEST INSURANCE EVER !!

5
By-Miles should be called BEST-MILES..never have I saved so much on insurance..I used to pay up to £250 a month for car insurance..simply from an ad on Instagram I found this car insurance and have been happy ever since. The first month I had only paid £40..to some that might seem alot depending on their mileage but from paying up to £250 to £40 for a month is shockingly amazing to me. I’m glad I have found you By-Miles and I can honestly say you won’t lose me as a customer..EVER!! Keep up the good work and fingers cross you guys win Insurance Choice Awards. Reviewed on: 4th August 2021
Mark Mauricio's avatar
Mark Mauricio

Simplicity at its finest

5
I've only been with the company for a few months, but already their approach has proven itself. It's simple — you pay an annual fixed cost then monthly based on amount you used it. I really love it, and have only had good customer service so far. Reviewed on: 4th August 2021
philipshelley's avatar
philipshelley

THE INSURANCE

4
I found it easy and simple to get insured and I am saving every month. Reviewed on: 4th August 2021
Jamil 's avatar
Jamil

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