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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

100% THE BEST

5
CAN NOT BE BEATEN 100% THE BEST YOU CAN GET IN CAR INSURENCE IN UK Reviewed on: 4th August 2021

Best insurance company by far!

5
This is the perfect insurance for me as I work part time so I actually save money by not driving too far!! The app is brilliant because I can see to the penny how much I will be paying each month. By far the best insurance company I’ve been with in all of my years of driving! Reviewed on: 4th August 2021

Great company

5
Great insurance company, easy to set up and great app. Reviewed on: 4th August 2021

Tech that pays

5
Happy to be able to pay most my insurance up front and then just pay for what I use. Easy to install and quite a cool app shows cars location and a really useful car medic tool which can be used to diagnose fault codes. Tracker is accurate. I knocked it out accidentally and customer care were kind and understanding. Works for me, much easier to budget. I like it. Reviewed on: 4th August 2021

Excellent service, great product

5
As some one who does very low mileage, this is such a great option. One of the few corporate newsletters that I have actually read, always has something useful. Reviewed on: 4th August 2021

Best price, great customer service and happy service

5
It was quick simple and helpful Reviewed on: 4th August 2021

Switch now

5
The best way to insure your car if you don’t drive too much. Saved me £100’s. App and Tracker are great. Free miles when you join too, first time I’ve not changed insurers after a year! Reviewed on: 4th August 2021

No brainer

5
It makes a lot of sense for us.Our mileage a year is minimal,and the policy itself is first class. Reviewed on: 4th August 2021

Best insurance I've had!

5
Amazing price and amazing insurance! Reviewed on: 4th August 2021

Poor service

1
I had to purchase a new car a few weeks into policy, not only did my policy go right up so did my pay per mile it nearly doubled so now paying a lot more than my previous year with normal car insurance Reviewed on: 4th August 2021

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