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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best by a mile

5
I can manage my miles and track how much driving I do. Best insurance by a mile Reviewed on: 4th August 2021

Excellent

5
Very good insurance idea, pay as you go. Reviewed on: 4th August 2021

Feedbacl

5
By Miles is a very easy insurance company to use, the communication is great with their live chat option. A great way to drive. Reviewed on: 4th August 2021

Great and afordable

5
Easy to set up and afordable pay, great service and professional attitude! Reviewed on: 4th August 2021

Amazing insurance

5
I couldn’t believe how cheap and easy it is to set up with By Miles. Due to being a young driver other insurance companies were quoting me thousands. By the Miles help me get my insurance down to what a I want it to be along with only paying for the Miles I actually drive. Couldn’t recommend a better car insurance company Reviewed on: 4th August 2021

Perfect policy for me

5
Excellent service, friendly and very helpful call centre staff, I would definitely recommend by Miles to my family and friends, I will be definitely renewing my policy with by miles at the end of my policy. Reviewed on: 4th August 2021

"By miles" buy less

5
By Miles has simplified my insurance and reduced my expenditure, there's nothing to loose just "pay as you go" Reviewed on: 4th August 2021

Brilliant!

5
This is my first time using Bymiles, and I don't think I can go back to any other insurances, its so much easier paying for what you drive and a great way to save the penny's! The staff are very helpful and considerate over the phone when you need them, I would 100% recommend this insurance to anyone. Reviewed on: 4th August 2021

Great insurance company

5
If your a low mileage driver its a no brainer to use this company great rates and also very easy to deal with, app is good and functional and you can contact a person quickly if needed Reviewed on: 4th August 2021

Great car insurance

4
This is my first year with by miles car insurance and I haven't been disappointed. Far cheaper than any other company I looked at which is great for me, especially as I'm only in my second year of driving. Everything is straightforward, Customer service is brilliant. I can't fault them. Reviewed on: 4th August 2021