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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Better than sliced bread

5
As I do very low mileage bymiles is perfect for me Reviewed on: 4th August 2021

Execellent service

5
Great way of saving money during lockdown Reviewed on: 4th August 2021

Cheap and Helpful

5
The best car insurance I've ever used. I don't do a lot of miles so it keeps my costs down and when I put a private plate on my car they didn't charge an admin fee. Excellent service and app! Reviewed on: 4th August 2021

The best

5
This has to be the best if not one of the best car insurance companies especially for young new drivers like my self. You can save so much more money than your average Insurance company just by pay by the mile I live pretty close to work so I don't really have use my car witch save me another on my insurance. Would definitely recommend to someone new to driving. Reviewed on: 4th August 2021

Great service for low mileage with easy to use app

5
Perfect insurance for low mileage and the app is easy to use and with clear info. Reviewed on: 4th August 2021

Excellent and hassle free car insurance

5
My first time buying a car insurance policy but it's been totally hassle free and the customer service is great - everyone has been super helpful! I'll definitely recommend to others. I also think it's cheaper as I don't use the car that often... Reviewed on: 4th August 2021

Best Insurance App

5
Prefect product for my needs. This is my second year and I love it! Reviewed on: 4th August 2021

car insurance

5
Does what it says on the tin, great for low mileage users Reviewed on: 4th August 2021

Perfect, Affordable Car Insurance for Low Mileage Users

5
I am thrilled that I took the plunge and changed over last year. Previously, my car insurance increased year on year. This year, my renewal is cheaper than last year! Very happy and the service is outstanding! Reviewed on: 4th August 2021

I recommend ByMiles to everyone I know with a car!

5
The best and most convenient insurance company I have come across. Easily, reliable, cheap and so worth it! I recommend to everyone I speak to that has a car, is thinking about buying a car and who complains about any insurance company. A real honorary ambassador if I may. Reviewed on: 4th August 2021

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