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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Pay for what you drive.

4
Best thing about Bymiles only need to pay whatever you drive not as a bulk. Also referral both gets £50 free miles. Reviewed on: 4th August 2021
Bharat Magar's avatar
Bharat Magar

Great

5
Easy to set up. Great all round. Reviewed on: 4th August 2021
Amanda smith's avatar
Amanda smith

Miles Insurance leave all other Insurance companies by miles

5
I’ve been driving for over 50 years,Miles insurance is the first company to suit me .I have recommended miles to my friends Reviewed on: 4th August 2021
Ray Labio's avatar
Ray Labio

Cant get rid of me now

5
This has to be hands down the best insurance I’ve had. The staff are SO helpful, it took me a while to get started but staff were so patient and kind with me. After getting set up I like how the app gives you real-time updates on how much your policy is. I’ve also changed car with that and while my premium went up it was all done In app. Everything is straight forward to follow. Every now and then I also run a diagnostic check on my cars health which is handy whenever I think I hear a strange noise or an engine light comes on. This is done from the device that you fit onto the car that measures the amount you drive. All in all I think I’ve found my long term insurers. I recommend to all my friends, and the bonuses you get for doing that are so helpful too. Brilliant company. You can’t get rid of me now! I’ve saved £100s as some months I might not drive so my payments have been as low as £45 for a young driver. Cannot go wrong at all Reviewed on: 4th August 2021
Chika Esimaje's avatar
Chika Esimaje

Best value for money

5
I am new to By Miles, but I am so happy I chose them as my insurance provider as they do as they say in their statement, they charge by the mile, you pay for exactly what you use, not a set amount even if you are unable to use your vehicle/do not use it for whatever reason Reviewed on: 4th August 2021
Claire Hough's avatar
Claire Hough

Perfect for drivers who do not do a lot of miles & the app is very easy to use

5
As above 5 star insurance & service Reviewed on: 4th August 2021
Steve Deacon's avatar
Steve Deacon

Great value insurance. App is brilliant.

5
Very informative app and works perfectly. Reviewed on: 4th August 2021
Adam Rodda 's avatar
Adam Rodda

Cheap as chips

5
And easy to. Total cost lower than standard insurance, and due to highly reduced pandemic driving might be even cheaper than initially expected. Also only pay half up front, rest is milage based billed monthly Reviewed on: 4th August 2021
lyd's avatar
lyd

Very Happy Customer!

5
Great communication and a 21st century common sense approach to vehicle insurance! Reviewed on: 4th August 2021
Elaine Taylor's avatar
Elaine Taylor

Great insurance

5
Absolutely amazing car insurance company works Great with people that’s don’t drive a lot like me . Pay by mikes which I think all car insurances company should be doing that way your paying what you should be Reviewed on: 4th August 2021
Jade Lynch's avatar
Jade Lynch

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