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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great when you dont drive much

4
Good for me when I dont drive much Reviewed on: 4th August 2021

Straightforward value for money

5
ByMiles is an excellent service. It all works so smoothly and it is great to only pay for the miles your car is actually on the road. Reviewed on: 4th August 2021

Brilliant

5
Excellent concept and communication - user-friendly! Reviewed on: 4th August 2021

the best low mile car insurance

5
You can see how much you drive and how much each journey costs and if you do more then 150 miles in a single day you only pay for the 150 miles and the rest is free. plus the built in fault finder as well help aswell. Reviewed on: 4th August 2021

Very competitive Insurance

5
Good communication. Great value, excellent Service Reviewed on: 4th August 2021

Good value for money

5
Insurance price and service provided is definitely best value for money Reviewed on: 4th August 2021

excellent company

5
so easy to communicate with easy to set up your insurance best value for money would definitely reccomend Reviewed on: 4th August 2021

The Best Insurance Company In the UK.

5
For someone like myself who is a low mileage driver I discovered ByMiles ad on spotify. When I signed up and joined ByMiles the monthly cost is incredible and with their app you can track where you have been with the ByMiles tracker. Their online chat customer service are extremely helpful. Best car insurance company in the UK. Reviewed on: 4th August 2021

Easy and simple as low use due to Covid

5
Very fair way of doing insurance now I’m working from home and not using the car as much Reviewed on: 4th August 2021

Great value for low mileage.

4
Best value car insurance for those that drive less often than average. It's been great during lockdowns and furlough! Also the app gives car health info and helps find it if stolen or lost! It would be great to have a short term upgrade option to use it on longer journeys for example a weekend vacation without being penalised for going over the cap on mileage. Reviewed on: 4th August 2021