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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Customer service absolutely brilliant I get regular updates an the price is famtastic

First time I have done insurance by paying by miles best thing I've done Reviewed on: 4th August 2021

Very flexible cover

This is exactly what I need. Perfect for drivers not driving lots of miles. I an paying only for mile I do. Reviewed on: 4th August 2021

Super low use car insurance

Very please with service, updates and support. Great idea for those of us that do not travel too far, too often, but need opportunities to use a car. Reviewed on: 4th August 2021

Amazing Insurance

I couldn't be happier. Amazing customer service and value for money is something you just don't find these days, but I have in By Miles! Reviewed on: 4th August 2021

Pay only for what you use. Perfect!!

I have saved a bit of money by using By Mike's because I don't drive a lot. Reviewed on: 4th August 2021

Saved a fortune

I insured with By Miles during lockdown when I wasn't driving so much and its saved us a fortune as we only pay for the miles we do. I also like that you can get an update on how much each journey has cost and make changes to your policy in the app without having to wait on the phone to a call centre! Reviewed on: 4th August 2021

Brilliant stress free and easy most excellently priced

Don’t use my car everyday. Only use it when I’m going out with my daughter. Love the fact I only pay for the actual miles I have done and nothing else. This has really helped me throughout covid due to having a reduced income where other providers have not been so understanding. Great service, great people - super insurance Reviewed on: 4th August 2021

Extremely service minded

Very cheap when you don’t drI’ve much. Had some issues with the first tracker and all sorted fast and efficiently. Best regards Jorgen Rasmussen Reviewed on: 4th August 2021

Great

Professional, easy to deal with, Honest and cost effective. Reviewed on: 4th August 2021

Great innovative insurance product

Recent customer of ByMiles and truly impressed by this new innovative way of insuring low mileage drivers Reviewed on: 4th August 2021

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