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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great innovative insurance product

Recent customer of ByMiles and truly impressed by this new innovative way of insuring low mileage drivers Reviewed on: 4th August 2021

Brilliant

By Miles is the best insurance company I have used. It was the cheapest on all of the comparison websites and you pay less if you drive less month to month! Reviewed on: 4th August 2021

By miles! Save loads.

I was so relieved when I found by miles insurance provider for my new car. Some days I don’t drive can even go a week with out using the car so by miles was perfect policy for me helping me save money! Also think is great how you can keep track of your cars journeys incase the unexpected happens. Definitely recommend for those low mile drivers ! Reviewed on: 4th August 2021

So far I'm very happy.

I think it make sense not paying when the car doesn't travel Reviewed on: 4th August 2021

The future of car insurance

I am so happy I chose By Miles for my car insurance. The app is so simple to use and every time I have a query everyone is so friendly to talk to about it when I call. Like everyone I wanted to save money on my car insurance but I would never choose a black box policy to be tracked and constantly reviewed for my driving, I would rather pay more, but By Miles is great because I have the benefit of only paying for the miles I drive (plus the cost to leave the car on my drive) without feeling like I have to pretend I’m on my driving test each time I get in the car. I am also comforted by the fact that if my circumstances changed and I did start doing a lot of miles again I wouldn’t pay more than if I took out a typical policy as mileage costs are capped at £10k. I can see my mileage on the app so I have a good idea of the mileage cost each month meaning there are no nasty surprises. Since the pandemic I have many friends who have complained to me about having to pay in full when their mileage has dropped 80% but I don’t have to. I highly recommend By Miles and their pay as you go strategy. It feels ‘fair’ and that isn’t a word usually associated with insurance! Fairness creates loyalty so I’ll be happy to renew when I come to the end of my contract. Reviewed on: 4th August 2021

Great!

Usefully only having to pay for what I use Reviewed on: 4th August 2021

very very good

I am carer that living in at the moment, if I wasn't with By Miles. I would be paying something £60 per month or more. So you see By Miles saves me money. Reviewed on: 4th August 2021

Simple and very manageable

After switching to by miles my insurance has been easier to manage made easier with the app. Reviewed on: 4th August 2021

Better by Miles

When I contacted By Miles with queries they were promptly answered. During the lockdowns I have saved pounds, it is a much better way of paying for insurance. Reviewed on: 4th August 2021

Best insurance company

They disrupted the insurance market and I am glad they did it.With all their option I feel my car is way more secure than an traditional insurance. Liking the fact that I can run a diagnostic in my car at any given time saving me £££. Moreover with Covid my car hasn't been an extra expense as I paid only when I drive. Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Great innovative insurance product

Brilliant

By miles! Save loads.

So far I'm very happy.

The future of car insurance

Great!

very very good

Simple and very manageable

Better by Miles

Best insurance company

Review By Miles: Car insurance now

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