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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simply the best 5 star

5
This is the best insurance I have ever had first class customer service and the best price insurance out there I would Reviewed on: 4th August 2021
Wayne Meek's avatar
Wayne Meek

Customer service absolutely brilliant I get regular updates an the price is famtastic

5
First time I have done insurance by paying by miles best thing I've done Reviewed on: 4th August 2021
Darren's avatar
Darren

Very flexible cover

5
This is exactly what I need. Perfect for drivers not driving lots of miles. I an paying only for mile I do. Reviewed on: 4th August 2021
Alexander Khutchua's avatar
Alexander Khutchua

Super low use car insurance

5
Very please with service, updates and support. Great idea for those of us that do not travel too far, too often, but need opportunities to use a car. Reviewed on: 4th August 2021
Trish Brown's avatar
Trish Brown

Amazing Insurance

5
I couldn't be happier. Amazing customer service and value for money is something you just don't find these days, but I have in By Miles! Reviewed on: 4th August 2021
Phill Morgan's avatar
Phill Morgan

Pay only for what you use. Perfect!!

5
I have saved a bit of money by using By Mike's because I don't drive a lot. Reviewed on: 4th August 2021
Samro's avatar
Samro

Saved a fortune

5
I insured with By Miles during lockdown when I wasn't driving so much and its saved us a fortune as we only pay for the miles we do. I also like that you can get an update on how much each journey has cost and make changes to your policy in the app without having to wait on the phone to a call centre! Reviewed on: 4th August 2021
Jodie C's avatar
Jodie C

Brilliant stress free and easy most excellently priced

5
Don’t use my car everyday. Only use it when I’m going out with my daughter. Love the fact I only pay for the actual miles I have done and nothing else. This has really helped me throughout covid due to having a reduced income where other providers have not been so understanding. Great service, great people - super insurance Reviewed on: 4th August 2021
JBC Accountancy Solutions LTd's avatar
JBC Accountancy Solutions LTd

Extremely service minded

5
Very cheap when you don’t drI’ve much. Had some issues with the first tracker and all sorted fast and efficiently. Best regards Jorgen Rasmussen Reviewed on: 4th August 2021
Jorgen Rasmussen's avatar
Jorgen Rasmussen

Great

5
Professional, easy to deal with, Honest and cost effective. Reviewed on: 4th August 2021
Andrew kelly's avatar
Andrew kelly

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