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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy, no hassle

5
Easy, no hassle, a great way to reduce your car insurance. We have been with ByMiles for nearly 3 years now, we wont be going anywhere else, top quality service & product. Reviewed on: 4th August 2021

Good Insurance Company

5
Very good company, no hassle, drive and pay by the mile. I would highly recommend this company to my friends. Reviewed on: 4th August 2021

PAY FOR MILE

5
Absolutely great choice of choosing this insurance as all the-policies have taken this has really has stood out to me and this teason why I taken this oolicy due it accommodate my needs not only i can keep of track miles i have done but also allows me to make monthly payments. Which is great! Reviewed on: 4th August 2021

A insurance policy for our times

5
Due to COVID, using car much less so By Miles have a cost effective policy with additional benefits e.g Car Medic and Find my Car for free Reviewed on: 4th August 2021

great price and customer support

4
we got a very competitive price and the customer service from By Miles has been excellent! Reviewed on: 4th August 2021

Take control of your car insurance

5
Such a great way to take control of how much money you spend in your car insurance. I’ve saved a lot! Reviewed on: 4th August 2021

An excellent idea for lower mileage drivers

5
Everything about this company has been very easy to deal with. There are clear maps of journeys taken and the costs incurred. I will be signing up again when my present insurance ends. Reviewed on: 4th August 2021

Almost perfect

4
My account started 2 weeks earlier than it should have done and isn't working out as cheap as I thought it would because I think it would benefit from an easy way to work out monthly or annual costs based on an average daily drive. However.....it was very easy to get started and it does help me manage my money and think much more carefully about using my car. Both of which are good news! Reviewed on: 4th August 2021

Very good service and approrpiate for my type of driving and ise of my car.highly recomended as one of its kind

5
Very straighforwards and simple service. Tracker arrived quickly and installation was easy. Good rates per mile Reviewed on: 4th August 2021

Best car insurance i have ever used

5
Great car insurance, i particularly like how up to date i am kept on the cost of my journey. This has been the best affordable car insurance i have experienced in over 30 years. Reviewed on: 4th August 2021

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