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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The Ultimate In Motor Insurance

5
I wished I had discovered By Miles earlier. I find it most satisfactory to my needs especially to all low mileage drivers. It is efficient, economical and backed by world renown insurance company. Best of luck to the awards! Reviewed on: 4th August 2021
Luiz Silva's avatar
Luiz Silva

Excellent insurance

5
Really clear to use app. Features are great. Recommend to use Reviewed on: 4th August 2021
Charlie Hadwen Mollatt's avatar
Charlie Hadwen Mollatt

Best iverall

5
Nice and great service ever. I recommend this company because has been so helpful and reliable. Reviewed on: 4th August 2021
Rogerio Gama's avatar
Rogerio Gama

Got a very good renewal quote

5
Normally, I switch insurance provider each year hunting for the best price. This year is the first one that I stay loyal as ByMiles have notably lowered a renewal price for me. Great job! If you want £50 miles credit, use my referral link bymiles.co.uk/refer/YG11KHR Reviewed on: 4th August 2021
Sergey Slizovskiy's avatar
Sergey Slizovskiy

By Miles listened when other car insurance was not interested because of my age

5
I started with By Miles when i purchased my new car and By Miles have been good with my insurance policies and may it continues for years to come. From first year renewal, i am happy and more mindful of how i use my car more than before. It has been a different level of knowledge. Reviewed on: 4th August 2021
Ms S. Karrim's avatar
Ms S. Karrim

Excellent

5
Much cheaper than any other provider for me, so easy to set up, app is really easy to use and I contacted customer services due to a mistake I made and they were so helpful and responded very quickly. Reviewed on: 4th August 2021
Daisy Newberry's avatar
Daisy Newberry

Customer focused insurer

5
By miles is very customer friendly and financially rewarding to drivers. Reviewed on: 4th August 2021
William Hart's avatar
William Hart

Fresh outlook on car insurance

5
Really fresh way of looking at and paying for car insurance. Fits my needs exactly and very fair with premiums. Reviewed on: 4th August 2021
Luis Amato's avatar
Luis Amato

Really good when you only do a few trips

5
We have found it great value especially when we are both working from home or only doing a few trips every other day. Reviewed on: 4th August 2021
Olivia Povey's avatar
Olivia Povey

I don't use my car much, mainly chemist, vets, hospital or doctors.

5
Brilliant idea that will save me over £100 per year. Great service with a monthly email to let me know how much I have used and how much they will be charging my bank account. Reviewed on: 4th August 2021
Shirley Laking's avatar
Shirley Laking

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