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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Highly recommend, especially good for people who drive locally

5
I think it is good value for money, both me and my friend also got a £50 cash back for recommending. Reviewed on: 4th August 2021

Simple, convenient and no fuss.

5
Great customer service, wonderful app and easy to use. Reviewed on: 4th August 2021

No hassle car insurance

5
No drive, no pay, what could be simpler? Reviewed on: 4th August 2021

Best choice I could have made!

5
I bought my car in Feb 2020 and it cost so much to insure for the next 12 months when it was mostly sat in the garage. Then we discovered By Miles which seemed like exactly what I needed. As my husband recommended them to me, we both got £50 credit as well, and it's saving us a fortune in car insurance. Reviewed on: 4th August 2021

Fantastic Idea and Insurance

5
I have to say, we have saved loads by using By Miles. It makes sense that if you’re on the road less, you’re less likely to have an accident therefore your insurance should be cheaper. You just pay an upfront amount then literally pay a small amount per mile every month. Brilliant! Reviewed on: 4th August 2021

Top rate service

5
For low mileage drivers there is no better Insurance, the service is first rate backed up by regular monthly Emails with the spend each month, full details of which are available on the excellent APP along with much more usueful information. Very pleased with all aspects of my cover with By Miles and I would certainly recommend it. Reviewed on: 4th August 2021

Mr George

5
Cheapest insurance ever. Veery happy with that Reviewed on: 4th August 2021

Excellent service if you are not travelling long for regular basics

5
I had a very good experience about how we can save our money and environment. Reviewed on: 4th August 2021

Straightforward car insurance

5
So simple for low mileage motorists and really competitive pricing Reviewed on: 4th August 2021

Pay only when you drive.

5
Last year due to pandemic, I used my car very less, so I payed less with miles. Reviewed on: 4th August 2021

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