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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best ever

5
Best insurance company by far. Very friendly and cheap. Reviewed on: 4th August 2021

Amazing insurance company

5
Since it is my first year of insuring a car, by miles blew the other insurance companies out of the market, very cheap, very reliable and the customer support team gets back to you within minutes. Definitely recommend if you work or travel local. Cannot fault by miles at all. Reviewed on: 4th August 2021

AMAZING

5
I have used ByMiles now for 2 years and have had to make changes to my policy twice and both times they have been wonderful. Have recommended them to my friends and 2 of them are actually using them Reviewed on: 4th August 2021

Double winner

5
They saved me money by allowing me NOT to subsidise other high mileage drivers and of course was the perfect choice during Covid. Reviewed on: 4th August 2021

Excellent insurance company

5
Easy to set up, brilliant app to keep track of your miles, helpful staff Reviewed on: 4th August 2021

Should have been available years ago

5
Excellent service and transparency Amazing value for those that don't drive excessively highly recommended Reviewed on: 4th August 2021

Good insurance

5
Good value.pay a small down payment and then pay for the miles you drive. How it should be Reviewed on: 4th August 2021

Good communication

4
Valuable emails and keeping up to date. friendly and efficient service. Reviewed on: 4th August 2021

Excellent cover

5
Suits my driving habits perfectly. No increase on renewal either which was great! Reviewed on: 4th August 2021

Awesome

5
Brilliant idea- makes life so much simpler Reviewed on: 4th August 2021

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