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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best low mileage cover

5
I've had no problems with By-miles who provide the right cover for me Reviewed on: 4th August 2021

Best car insurance ever!!

5
I’ve been with by miles a few years now and my car insurance actually gets cheaper year on year without having the normal rigmarole of them putting it up then me ringing to haggle! I’ve recommended friends who are just as happy with the service Reviewed on: 4th August 2021

Affordable and reliable.

5
Great company with a great idea. Saves loads of money on my insurance costs. Reviewed on: 4th August 2021

The best insurance!

5
I was always paying hundreds of pounds per year on car insurance until I discovered ByMiles. I pay a 1 off payment at the start and then pay monthly for the miles I use. Since the pandemic started, I have been paying roughly £5 per month for my insurance. I don’t even notice it coming out of my bank whereas I used to pay £70-£100 per month which I DID notice coming out of my bank. I will ALWAYS use ByMiles. Their customer service team are always there to help too and are so friendly. I literally tell everyone about my insurance because I still can’t believe I am only paying a couple of pounds per month for it. It is AMAZING!! Reviewed on: 4th August 2021

You only for what u drive

5
Very good, definitely recommend this policy to my friends, been with them for two years now Reviewed on: 4th August 2021

Great money saver - pay as you drive

5
Amazing way to insure my car, due to COVID-19 and the world changing and the way people had to adapt to the way you traveled to work. This way I pay for the time my car is not moving and parked at home and the just top up with the miles that I travel. Last year my annual miles dropped from 10 000miles to just over 2000. with By Miles my yearly cost of insurance has halved, which is a £200 saving Reviewed on: 4th August 2021

Why pay for more when you can pay less?

5
If there is anything I recommend to friends and family, its By Miles car insurance. I know so many people who are just doing the irregular or local trip and are paying over the odds. With the current events such Covid-19, nobody is going that far to be frank, so i always recommend By Miles. With By Miles, its so much cheaper than traditional car insurance. I have saved over £600 in my first year and approximately £650 in my second year when compared to traditional car insurance. I will continue to promote By Miles even if I get laughed at. I have actively shared my referral code on the Nextdoor App (local neighbourhood app platform) making my community aware of the benefits of pay my miles insurance. Reviewed on: 4th August 2021

Brilliant insurance company!

5
I’ve had no issues whatsoever with By Miles, really is easy to use the app to check your miles and spending and the help I got from the team was spot on! Reviewed on: 4th August 2021

Excellent - Perfect for Post COVID life.

5
Excellent. I have found by miles to be perfect for a working from home lifestyle. The flexibility of pay by-miles is perfect for post COVID-19 life. Reviewed on: 4th August 2021

Very satisfied

5
Was worried at first but I’ve really come to love this insurance company! I’ve never had it so good in the 5 years I’ve been driving! Reviewed on: 4th August 2021

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