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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really easy and understanding

5
By miles are great as it's not a set rate and always let's you know how much your spending so you can keep an eye on thinks and its not over priced either Reviewed on: 4th August 2021
Ashleigh Beal's avatar
Ashleigh Beal

Great value - pay for what you need

5
Great concept and only paying for the miles I do, especially in lockdown, makes total sense. For those long days, the pay cap means it doesn't suddenly get expensive, so you feel free to do cross country trips if needed without worrying about a large bill. Reviewed on: 4th August 2021
Tom O'Rourke's avatar
Tom O'Rourke

No problem

5
I have no problem. I am retired pensioner. Driving only rarely. But need to have mobility. By Miles suits me well. Reviewed on: 4th August 2021
Zafar Ali 's avatar
Zafar Ali

Just like they say on the tin

5
Completely satisfied from the go! Excellent customer service that is saving me a fortune Reviewed on: 4th August 2021
Linda Davies's avatar
Linda Davies

Unique lnsurance

5
Refreshingly none beurocratic, flexible, stress free and efficient- Brilliant. Reviewed on: 4th August 2021
Phillip Bywater's avatar
Phillip Bywater

Very helpful

5
Good insurance company Very helpful Reviewed on: 4th August 2021
AMJID KHAN's avatar
AMJID KHAN

Ace service

5
Really good great price second year now very happy Reviewed on: 4th August 2021
Heath Mortimer's avatar
Heath Mortimer

Revolutionises Car insurance

5
Great idea and value for money. Saves us lots from previous insurer. Love the app and staff are helpful Reviewed on: 4th August 2021
ashley newton's avatar
ashley newton

Great insurence

5
Great insurence has saved me a money e mail support is exelent along with the customer service I can not fault them keep it up Reviewed on: 4th August 2021
Peter's avatar
Peter

Great!

5
Just started my second year with these guys. Great price and great service! Reviewed on: 4th August 2021
Linzi 's avatar
Linzi

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