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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Revolutionary

If you work from home but still need a car for errands and occasional commuting to see clients, this is the perfect product for you. You pay a reasonable upfront free to cover your car whilst it's sat on your driveway, and then pay pence per mile travelled and is billed monthly. I've already saved so much money, compared with standard insurance providers. Definitely recommend this to anyone! My only criticism is that I would like to get a tesla but miles (and their underwriters) can't insure me yet due to age (I'm 28). Reviewed on: 4th August 2021

So helpful, such good value

We found this company to be the most fair when it comes to the cost of a policy, especially for older folk who no longer drive very far. They are so helpful and value their customers. I would thoroughly recommend them. Reviewed on: 4th August 2021

Great insurance pay as you drive

More than happy best insurance I’ve ever had Reviewed on: 4th August 2021

Easy and cheap

Easy app to use, easy to plug in the tracker. Works out cheaper over all Reviewed on: 4th August 2021

Very good service

Very good service for low price and Very good customer service Reviewed on: 4th August 2021

Wish I knew about By Miles before !

By miles has been great from the very start, I received excellent support when looking into quotes and once I had purchased the insurance, the team were there to help as I got up to speed with the app! The app is so simple to navigate and provides great visibility and transparency. I’ve recommended them to many friends who are unhappy with their traditional insurance providers and when they sign up I will receive bonus miles ! Reviewed on: 4th August 2021

Best car insurer

By miles is the best car insurer you can find out there, you pay for the miles you drive. I was so lucky to find By Miles in March 2020 just days before the lock down and switched to them. Switching my car insurance then was the one of the best decision I have taken recently, it saved a lot money I wasn't driving much during the lock down. I could find myself with a monthly payment of less than £5 couldn't have been better. I would recommend you without any hesitation. Reviewed on: 4th August 2021

Excellent!!

Would 100% recommend ByMiles! I have saved so much money on insurance as I don’t drive a lot. The pay as you go is perfect for me! I have been using ByMiles for 2 years now and wouldn’t even bother looking at an another insurance company when my renewal comes up. The app is great for checking what your journeys cost and is very user friendly! Reviewed on: 4th August 2021

Easy and cheap

It was my first car insurance and compared to others I’ve saved a lot of money plus service been excellent. No confusion or hassle! Reviewed on: 4th August 2021

Fabulous for low mileage drivers

Since the first lockdown in March 2020, I have been working from home. I don't need my car for work anymore and I felt it was unfair to be paying insurance for the car to just sit on the driveway. When I first came across this company via an internet search for "low mileage" I thought the whole thing was too good to be true. Turns out it wasn't. I paid the initial, very low charge, for the non-mileage related cover (fire and theft?). Then there's a charge per mile of approximate 3 pence. As I joined with an introductory offer of £50 worth of free miles, my monthly bills have been covered since March 2021 (now August) and I've still got some credit left. For me, it's made having a car affordable - whereas before when I was paying "normal" insurance I couldn't really justify the expense and I was considering I would have to let the car go. Thanks so much By Miles - keep up the good work and you have got a loyal customer here for years to come! Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

By Miles Car insurance reviews (13080)

Easy and affordable

Revolutionary

So helpful, such good value

Great insurance pay as you drive

Easy and cheap

Very good service

Wish I knew about By Miles before !

Best car insurer

Excellent!!

Easy and cheap

Fabulous for low mileage drivers

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