Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Amazing company

5
The best insurance company I’ve used and such a fantastic idea to help out people who don’t drive as often. Amazing service Reviewed on: 4th August 2021

Amazing and EASY

5
I absolutely love this insurance! The device it’s extremely easy to install in your car and when you order it, it will tell you if it’s compatible with your car. I love the fact that you only pay for the miles you use. Will definitely continue to use this insurer in the future! Reviewed on: 4th August 2021

THE FUTURE OF INSURANCE!

5
Pay for what you use not for your car to be parked up. You pay an up front amount and that covers you being stationary but again if you are rarely driving why pay the full amount? Pay as you go is the way! Reviewed on: 4th August 2021

An Actual Fair and Competent Insurance Company

5
When I first came across by miles I thought it was too good to be true, made for short distance drivers, pay a lump sum towards and keep the monthly charge cheap as chips. But it does actually exist, I'm still 25, never made any claims and yet all insurance companies wanted me to pay upwards of 1000 for my insurance yet here? Not at all. I love it. And the apps and online tools make it a breeze to view my documentation, make any changes and even just track my car. All in all it feels like a premium package for a fraction of the price. I would recommend it to anyone. Reviewed on: 4th August 2021

Only pay for what you drive

5
I’m going away to university and leaving my car at home. I don’t know how often I will be back or when I will be driving. This insurance is perfect with it’s flexibility, it means when I’m not driving, I’m not paying! Reviewed on: 4th August 2021

Brilliant

5
Saved hundreds by switching. A simple device to fit into the car which calculates mileage and easily viewed on the app. Highly recommend. Reviewed on: 4th August 2021

Exceptional insurance provider

5
I was tired of paying over the odds to insure my car when all it is really used for is commuting to work, then I found By Miles who offered me a much cheaper rate compared to other insurers. I don't often drive far, but on the occasions that I do, the 150 miles per day cap makes a huge difference to the potential cost of my bill. Overall I couldn't be more happy with this insurance provider. Reviewed on: 4th August 2021

Donald Steven oliveira

5
I have found the by Miles a very good way for me to save on my insurance, as I just pay what I am using Its the first time I've used them.and I will be continuing with them.and I recommend anyone to try them ,you will see the saving particularly if you just use your car for short distances Reviewed on: 4th August 2021

by far the best

5
by miles is the best insurance company i have come across, it does what it says,you pay a deposit then by the mileage u use every month. which works out for me far less than any other insurance company. Reviewed on: 4th August 2021

The no brainer insurance option for so many

5
The service just works and the rates are more than fair, so it literally becomes a no brainer for many like me who clearly benefit from a by miles charge approach to insurance. Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review