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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Friendly and low cost

When I lost my digital sender they said don't worry, and send me another one for a very reasonable fee. Refundable now I have found it! Reviewed on: 4th August 2021

No need for comparison websites ... ever!

I just couldn't believe how car insurance costs have sky rocketed and for low mileage drivers like me, it didn't seem beneficial whether you are a safe driver or a lesser risk driver because you drive off-peak or you do not do long journeys on a regular basis. The insurance quotes were just extortionate and loyalty was just a word, you still get higher premiums year on year and then ... By Miles made its appearance. 1st year was a real test to see what it can do, then got the renewal quote and "boom" a drop in per mile cost along with other benefits for no extra cost. I am no longer looking elsewhere and surely someone somewhere will start to imitate ByMiles but they will have to do a lot of chasing to hit the incredible standards these folks are doing to keep customers happy, contented and unlocked from the clasps of money grabbing car insurers. And yes, proud to be a By Miles driver. Reviewed on: 4th August 2021

Modern insurer for the new normal

This is what the future of insurance looks like. By Miles automatically reads my car's odometer daily, and charges me only for the miles I've driven - perfect now that I work from home more often. Also, the daily cap means it's still super competitive when I go on road trips! All backed up by a modern and well executed website and app. Highly recommended! Reviewed on: 4th August 2021

Why Pay more than you need to

So smooth, so good, why pay for more than you need to, I would recommend this to everyone!! Reviewed on: 4th August 2021

I am glad that I joined bymiles

My experience tells that more and more people should join Reviewed on: 4th August 2021

Simple and straightforward

Makes you more conscious of the miles you use. Reviewed on: 4th August 2021

5 star

This site as saved me £400 pounds this year, can't over egg this saving enough. Cheers By Miles Reviewed on: 4th August 2021

Easy, straightforward, fast and efficient service

I changed my car insurance to by miles this year as they were offering the most competitive price, i also liked the fact that i could even still save more if i happened to drive less than I expected some months. The app is straight forward, the customer service team are friendly, reply fast and easy to contact. I like the way the app is set out too its simple and easy to follow. So far so good ! Reviewed on: 4th August 2021

Revolutionising the industry

I couldn't be more impressed with ByMiles' platform and prices. I signed up for ByMiles right when COVID lockdowns were first introduced and, even factoring out my reduction in driving habits, my premiums ended up being ~20% lower than my previous provider (factoring it in, the reduction was closer to 45%). I love that you can use the app to check your driving history and behaviour, do a health check on your vehicle (e.g. to check computer codes), get real-time price info for your journeys, and even get your statements with just a few clicks. Logging in to my previous providers' policy portals used to be such a chore - open your browser, hunt down your policy number, remember your password, etc. - but now it couldn't be easier; as soon as you open the app, everything you need is straight at your fingertips: Your month so far; your policy summary (including your at-a-glance policy details - i.e. what cover you have, whether you have breakdown cover in place, your use permissions like commuting etc.) - it really couldn't be simpler. Imagine having a policy that was written as though it was made for a person - made for you, by someone like you. That's ByMiles in a nutshell. Reviewed on: 4th August 2021

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