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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent

Cheap as chips if you don't do many miles. Reviewed on: 4th August 2021

Great insurance company

By Miles have been really easy to set up and use. A real user-friendly car insurance company. The app and tracker work really well too. Reviewed on: 4th August 2021

Super insurance!

I bought ByMiles just as the first lockdown came into place, so through 2020 the insurance was perfect for a year of not being able to go out much or too far. The prices are decent and given the rates, they’re not just competitive but excellent, especially when you look at the features and level of insurance. The team are also really responsive. When I’ve had issues with my car they’ve been understanding and when I’ve had a question about my policy really helpful and informative. I’ve actually recommended them to a various friends and family. Reviewed on: 4th August 2021

Easy set up and great customer service

This is my first year with the company and so far i am very happy with the price and service they are offering. The initial setup was quick and the customer service was extremely helpful. Reviewed on: 4th August 2021

Brilliant!

Pay only for the miles you drive, so very economical if you don’t use the car much. Very helpful. Reviewed on: 4th August 2021

Excellent Experience

I don't do a lot of miles and no other insurance company offered me the kind of deal By Bymiles did. Reviewed on: 4th August 2021

Great value

Best value car insurance, I choose to walk and cycle instead of driving where possible and by miles has saved me so much money compared to other car insurance companies. Reviewed on: 4th August 2021

Awesome

Where have you been for a low mileage driver this is amazing value and service Reviewed on: 4th August 2021

Amazing insurance option

No regret so far and happy to continue to recommend by Miles to family, friends and folks Reviewed on: 4th August 2021

Excellent all around insurance service

I had a few questions before completing my application and the staff on the phone were very knowledgeable and helpful and reassured me. Reviewed on: 4th August 2021

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