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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Game changer!

5
Particularly due to working from home and not using my car as much this year it has been a game changer to pay for the miles I use! I’m projected to save over 50% of my usual premium this year! Reviewed on: 4th August 2021

Brilliant Idea

5
I think to charge by mileage is a brilliant idea. Whoever came up with this idea realised the gap in the insurance market, that there hundreds of us drivers out there who are not driving hundreds of miles and maybe only using their car for short trips, especially the elderly. My annual premium has been cut by half. I would strongly recommend By Miles . Reviewed on: 4th August 2021

great value

4
Apart from a few processing glitches, now resolved, it has been trouble free and excellent value for a low mileage driver like me. The introductory bonus and monthly statement are a plus. Reviewed on: 4th August 2021

Easy and cheap

5
The whole experience was simple and saved me loads! Reviewed on: 4th August 2021

Great

5
A greap app to see the costs and a more than fair price. Best car insurance company I've used by a long way and I often recommend to friends/family. Reviewed on: 4th August 2021

Works perfectly for my work from home lifestyle.

5
I love this company. I was late to pass my driving test (in my 30s) and was frustrated at how much insurance I had to pay when I was rarely on the road. When I took my current job working from home, my miles reduced even more and that's when I knew something had to change, I was so happy to find ByMiles, my premium is so reasonable and has made a huge saving in my life, and I love the easy to use app. Last week I got my renewal with them through and was shocked and delighted to find that my fee was 50% less than the previous year!! I couldn't be happier, this company are a dream for me! Reviewed on: 4th August 2021

Great for people who don't do many miles

5
We have two cars but one isn't used that much any more. The dongle was simple and easy to set up, and the pricing for the mileage I do made it competitive to other insurers. Reviewed on: 4th August 2021

Best insurance!!!

5
By Miles i recommend for everyone!! Reviewed on: 4th August 2021

Cheaper by miles

5
Easy to use, just plug it in and go, I don't do alot of mileage and this way is so cheap to use.....thank you! Reviewed on: 4th August 2021

A simple and fun car insurance experience

5
Best experience I’ve had with car insurance, the pricing, the service, everything is so simple and user friendly, especially with myself being a low mileage driver, by miles is a game changer and an innovator Reviewed on: 4th August 2021