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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best I've found in 60 years

5
I have been driving for 60 years and have tried many car insurance coampanies. This is the best BY FAR because it takes into account how much we drive. I'll reccomend it to everyone. Reviewed on: 4th August 2021

Fab service

5
Never had any issues, reasonably priced, very happy, will use again! Reviewed on: 4th August 2021

Straightforward and easy to use and definitely saved me money

5
Easy to use, transparent and easy to compare with other providers Reviewed on: 4th August 2021

Fantastic company best and fairest and honest

5
By miles are true to there word and do save you money and will recommend others to follow my example Reviewed on: 4th August 2021

Absolutely fabulous concept of insurance.

5
So refreshing to not feel ripped off by an insurance company. Told all my friends about By Miles. Reviewed on: 4th August 2021

Fair insurance!

5
By miles is easy to use and makes car insurance seem fairer, only paying when you actually need to! Been a god send during lockdowns and working from home!! Reviewed on: 4th August 2021

Great insurance

5
Great insurance, great customer services. Happy to recommend! Reviewed on: 4th August 2021

Very good and beneficial to young drivers

5
Had a renewal quote of £2500, By Miles quoted me £854 for 6000 miles a year! Reviewed on: 4th August 2021

Caring for the future

5
We need to use our cars less to protect the environment for the future generations. One of the incentives is by reducing the cost of insurance to reward us for using alternative transport. Reviewed on: 4th August 2021

Simple

5
Its very simple, pay as you go for insurance without any hassle at all. Pretty easy to install module to the car and the bymilesapp is great to track how much is being charged for as you make your journeys. The app is very good and will provide route planning to get the cheapest rate to get to the destination. Reviewed on: 4th August 2021

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