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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

quick and efficient response times

5
I needed the whole basis of your insurance explained to me and this was done very well by one of your personnel (I think it was Jordan) Reviewed on: 4th August 2021
michael perlin's avatar
michael perlin

Excellent company

5
Driving a lot of miles for work and with the family this company helps a lot. To go over 10000 miles and not get charged is amazing. Most insurance companies would have your eyeballs out if you said you travel 30000 miles a year but bymiles is very helpful. Even better if you leave your car on the drive a lot you don't get charged. It's all fully comp and you get a load of extras and the ones you don't get are reasonably priced. Great company Reviewed on: 4th August 2021
Gavin Taylor's avatar
Gavin Taylor

Best car insurance I've ever been with!

5
I came across bymiles back last year, after paying over the odds for insurance for many years I was sceptical to see how cheap Bymiles was compared to others, I gave it a chance and it was the best decision I've made when it comes to car insurance, I've saved £100's in just one year alone, I was really happy to see my renewal quote from them this year and taking my insurance out with them again, I would definitely recommend this company. Reviewed on: 4th August 2021
Keighley 's avatar
Keighley

Great to pay for actual mileage

5
Really good value, and great way to pay for insurance Reviewed on: 4th August 2021
Mark Gulyas's avatar
Mark Gulyas

Excellent service

5
This 'by miles' idea was and is a really innovative approach to car insurance and offers a fair insurance approach to drivers who basically dont do many miles per year but rely on their car when needed. The monthly tally and emails about payments keep you informed and are useful, I have recommended already to friends and family. Well done by miles for this new way of insuring your car . Reviewed on: 4th August 2021
Sarah's avatar
Sarah

Finally found the perfect insurance company!!

5
From the first phone call to almost a year on and By Miles have exceeded our expectations. Clear communication, always available if you need any help and a clear indication of what we spend each time we use the car. We will definitely continue with them as they are “By Miles” ahead of their competition! Reviewed on: 4th August 2021
dawnstollar@hotmail.com's avatar
[email protected]

Lockdown friendly

5
This has saved us an absolute fortune whilst we’ve hardly been travelling anywhere, saved hundreds! Reviewed on: 4th August 2021
Eve Foley's avatar
Eve Foley

The Best Provider for the young adults.

5
I have had any insurance providers over the years, 5 to be exact. For the first time in years, I cannot wait to re-start my policy as I now know what its like to have a provider that is easy to deal with, simple to get a hold of and finaly well priced. Reviewed on: 4th August 2021
Harry Herevy's avatar
Harry Herevy

Brilliant!

5
I am loving ByMiles - so easy and efficient and great customer service. Reviewed on: 4th August 2021
charlie_nabbs@outlook.com's avatar
[email protected]

Quick and easy to use would definitely recommend

5
Think this is a great idea really great for people like me who dont drive that much! Great value for money. Reviewed on: 4th August 2021
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