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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Value Insurance

5
By Miles provide good value insurance if you drive lower than average miles. The adapter provided is easy to self install in the car and once connected you don't need to worry about anything. The miles are tracked automatically and the mobile app is great and keeps you up to date with all your journeys with a breakdown of cost. I also like the fact that no claims bonus are protected as standard and included within the price Reviewed on: 4th August 2021
Sakab Alam's avatar
Sakab Alam

Dream insurance company!

5
Low prices, James Bond technology, super fast customer service, pay as you go. I would highly recommend! Reviewed on: 4th August 2021
Tayyab Khan's avatar
Tayyab Khan

Easy to use and good value

5
Perfect solution for lower mileage drivers. Good customer service, clear app and rewarded for loyalty. Reviewed on: 4th August 2021
Greg Whitby's avatar
Greg Whitby

Five stars!

5
Simple, brilliant and cheap. There is no better choice on market. Reviewed on: 4th August 2021
Matthew Nowak's avatar
Matthew Nowak

Fair Prices

5
I have never been disappointed by their excellent service, very fair prices Reviewed on: 4th August 2021
Nicky Yaseri's avatar
Nicky Yaseri

Very good

5
Amazing app fair payments you pay for what you use Reviewed on: 4th August 2021
Edmar Luis's avatar
Edmar Luis

Saved 100s

5
Saved so much money since switching to by miles. Great customer service and great product for people that don’t do too much mileage. Reviewed on: 4th August 2021
Faraz's avatar
Faraz

Cheap and easy

5
The information when signing up was nice and clear. The policy was easy to set up and understand. I love how you can see how much each journey costs and the app makes it all very clear. I have and will continue to recommend ByMiles. Reviewed on: 4th August 2021
Emma Wynn's avatar
Emma Wynn

Cost Effective

5
ByMiles are extremely cost effective for those who don't drive a lot. Their customer service is fast and effective and their support is excellent. Reviewed on: 4th August 2021
Mark Harris's avatar
Mark Harris

Best insurer

5
Swiched to By Miles 2 years ago. I only do 3000 miles a year so they are by far the cheapest I've found. Also very easy to deal with, mileage tracking and monthly invoicing to credit card works very well. Reviewed on: 4th August 2021
Peter Minos's avatar
Peter Minos

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