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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

It does what it says on the tin!

5
Having used traditional insurance for years it was great to finally find a company that charges per mile. Since lockdown my mileage took a tumble and yet I was still paying a lot while going nowhere. Thanks to By Miles I am much better off every month - and the app/billing is great. You always know how much and why you are being charged. Reviewed on: 4th August 2021
Neil Brownlee's avatar
Neil Brownlee

Amazing value and service

5
I have only had amazing positive experiences with By Miles since I have joined. Amazing service, great value for money. The Payment system is so transparent and works for me amazingly. Reviewed on: 4th August 2021
D Octave's avatar
D Octave

Worse claim experience

1
worst experience ever , not to sure if i would like to deal with again Reviewed on: 4th August 2021
Yash Shah's avatar
Yash Shah

Life Changing!

5
My life's first time on a pay as you go insurance and i would recommend it to everyone! Reviewed on: 4th August 2021
Andrew MacGregor's avatar
Andrew MacGregor

How to reduce your motoring costs

5
If you are not using your car so much these days then reduce your costs by signing up for ByMiles insurance. Are you working from these days. Reviewed on: 4th August 2021
Ian Barnett's avatar
Ian Barnett

Perfect for me

5
This insurance is perfect for me as I only have to pay when I drive making it so cheap for me. Reviewed on: 4th August 2021
Ij's avatar
Ij

I pay only for what I use

5
I live in the city and drive less than 2000 miles in a year. They charge me a fair price for what I drive and I save a lot with them Reviewed on: 4th August 2021
Saravanan K S's avatar
Saravanan K S

Contemporary and helpful

5
Their product is really well tailored to a 'millennial' customer and the customer assistants have gone above and beyond to provide a great service where other providers wouldn't Reviewed on: 4th August 2021
Hemk's avatar
Hemk

So easy to use

5
I’m not good at insurance - like many pay I suspect- so By Miles make the whole process transparent and effortless and painless Reviewed on: 4th August 2021
Ernest Blake's avatar
Ernest Blake

Top Value For Money

5
Top class value for money along with excellent customer service make By Miles a solid recommendation for motorists. Reviewed on: 4th August 2021
Denis Price's avatar
Denis Price

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