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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
Very easy to use app spoke to a advisor he was really very helpful Reviewed on: 4th August 2021
Pam Kenyon's avatar
Pam Kenyon

Totally brilliant

5
Quick and simple to apply, prompt response and set-up. Frequent contacts and support offered. For those who do slightly less mileage or irregular miles, this the best thing ever, wish I'd used it earlier. Peace of mind and cost-effective. Reviewed on: 4th August 2021
Deborah's avatar
Deborah

Transparent pricing and very good user interface

4
Bymiles has saved me a lot of money as someone who doesn’t use their car very often. They have a good modern approach to car insurance. The user interface on the app and website is very good and their pricing is fair and transparent Reviewed on: 4th August 2021
Tommmmmm's avatar
Tommmmmm

Simple, value-for-money insurance!

5
Brilliant customer service, easy to setup, easy to keep track of the costs, and more importantly, excellent value for money based on how much you use your car! Reviewed on: 4th August 2021
Mike Stevens's avatar
Mike Stevens

Wow

5
By miles the best car insurance. Highly recommended. Reviewed on: 4th August 2021
rafiq_master@hotmail.com's avatar
[email protected]

5* Car Insurance!

5
Cheaper car insurance 'by miles' (for me) :) Instant Policy changes are a great feature, along with mapped journey tracker. Instant excellent customer service when needed. Truely car insurance of the 21st century. Reviewed on: 4th August 2021
Samuel Kelly's avatar
Samuel Kelly

A lot for a little

5
I discovered By Miles on line and have not looked back since, I would highly reccomend By Miles for anyone seeking a fair and honest company. The service has been prompt and execellent!! Reviewed on: 4th August 2021
Sailorpjn's avatar
Sailorpjn

Pay for what you use and save money

5
This has been by far the most affordable insurance policy I’ve ever had. Very easy to use app and finally feel like I’m getting my money’s worth. Reviewed on: 4th August 2021
Anna M's avatar
Anna M

Best insurance company ever

5
By Miles best ever insurance company .I had in the UK. Reviewed on: 4th August 2021
rashad hassan's avatar
rashad hassan

Transparent, and cost effective car insurance.

5
Clever and clear car insurance which saves me money every month. Not only would I recommend to friends and family, I already have done. Reviewed on: 4th August 2021
Joe Armour's avatar
Joe Armour

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