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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Hassle free insurance

4
Great insurance for lower milage drivers Reviewed on: 4th August 2021

Hassle free car insurance

5
By far the best value for money for someone with low mileage. Great app. Friendly customer service. Reviewed on: 4th August 2021

Excellent company and excellent customer service

5
Quick and easy quote online, very friendly and helpful customer service. Reviewed on: 4th August 2021

By Miles win for me... By a mile!

5
Very easy to use and saved me so much money since I've started working from home. The email updates are engaging and informative and the app is very user friendly. 10 out of 10! Reviewed on: 4th August 2021

Unbeatable

5
Best insurance company ever! By miles… Reviewed on: 4th August 2021

Great Value

5
Amazing value, easy to use app and tracker was so simple to install, I recommend by Miles to everyone! Reviewed on: 4th August 2021

Awesome

5
The best insurance company I’ve had in 30 years! The initial payment is low & then you only pay for the miles you drive! The app is really clear & easy to understand & the By Miles team always let you know in advance what your payment will be. This company was recommended by the Martin Lewis website & it is the best recommendation ever! I am into my second year of using By Miles & intend to continue using them. This company deserves the accolades! Reviewed on: 4th August 2021

So Easy

5
A great, efficient and very competetive service. Reviewed on: 4th August 2021

Being amazing

5
Loving the experience. Yout mileage determines your pay. Simple as.. Brilliant. Reviewed on: 4th August 2021

great insurer!

5
I have saved so much money with By miles and have recommended to all my friends who also work from home and my colleagues too! Reviewed on: 4th August 2021

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