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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Better than my old insurer by miles

5
As a relatively new older driver I have been paying around £140 per month for my insurance. I was pleasantly surprised when I came across By Miles and saw how I could benefit from pay as you go style insurance. On average I am now paying c£40pm and that includes my standard parked insurance. I am so happy with the service and savings I’ve received and will continue to use By Miles and have also told my friends and family Reviewed on: 4th August 2021

Best car insurance

5
The best thing is you only pay for what you drive Reviewed on: 4th August 2021

Saved so much money since going to by miles

5
Saved so much money since changes to by miles I still use my car daily just not long journeys Reviewed on: 4th August 2021

By Miles- Great Choice

5
When I found By Miles I thought this is for me. Since retiring I don’t travel far. I only travel longer distances 4 times a year, so pay as I go makes good sense. I love it. Reviewed on: 4th August 2021

Great company, glad I found them!

5
I have been with ByMiles for a year now, and I was exceptionally pleased when my renewal actually came in lower than the previous year! Great service and great prices. Reviewed on: 4th August 2021

Easy, helpful and better than any other company

5
I was reluctant to choose by miles as you pay as you go and not yearly but as my partner is with them I thought I would give it a try. You plug the tracker into the OBD port to track your miles, it also gives you a warning on the app of any faults. If it wasn't for the OBD I wouldn't have known I had a fault with one of the censors on the exhaust. No engine light showed but when I took it to the garage they found the fault and fixed, my car was under warranty so it didn't cost and saved me future hassle. I would definitely recommend this company, if you have issues for any reason they are super helpful. And as far as costs go they are no more expensive then your normal insurance company. Reviewed on: 4th August 2021

Insurance for the modern age

5
By far the best price I received for my car insurance renewal. Even after being so loyal with my previous insurer, they were nowhere near By Miles. I would definitely recommend to one and all. Reviewed on: 4th August 2021

Awesome car insurance

5
The perfect car insurance to drive . Everything else in life is pay as you go , why not your car insurance. Absolutely brilliant idea that benefits the drivers rather than the big insurance companies . Well done By miles Reviewed on: 4th August 2021

Perfect for my work from home transition

5
After moving to a work from home setup, by miles has saved me literally hundreds of pounds now my annual mileage is reduced. Have already recommended to friends and family! Reviewed on: 4th August 2021

great way to insure your Vehicle

5
I love the fact that you pay a small Amount up front to insure your car to be parked at your home then can go on the app to see how much miles you have travelled and an up to date cost of your millage and also the app tells you where you car is so like a free car tracker for just getting good priced insurance thank you for a great service by miles Reviewed on: 4th August 2021

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