Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Excellent value.

5
Only pay for what you use. Not having to pay for mileage that doesn't happen is superb. Reviewed on: 4th August 2021
Sandra roper's avatar
Sandra roper

Good until you have unexpected long distance commitments

5
i have had a very positive experience using by miles they are exactly what it says on the tin and i cannot complain about the service they offer it is seamless however on the odd occasion that you do need to make a long journey or 2 in a month your monthly price will increase significantly and i think it is better off to buy insurance elsewhere and pay a whole year upfront and have no limitations or extra costs each month depending on where life takes you Reviewed on: 4th August 2021
harrywalder96@hotmail.co.uk's avatar
[email protected]

Great app

5
So far so good... I can't say much about the customer service side, as I haven't been in any accident. Early days... But love the app. Great way to keep track of miles. Reviewed on: 4th August 2021
Nazrul Islam's avatar
Nazrul Islam

Super efficient

5
Very happy with service, got it right first time. Reviewed on: 4th August 2021
john walsh's avatar
john walsh

Great company

5
Very good product. Arrived early. Fitted easy and really clever. With low mileage these days it's a no brainer. Saving hundreds. Reviewed on: 4th August 2021
Rich's avatar
Rich

Best insurance hands down!

5
I am soo grateful to come across an insurance company that suits my driving needs at the moment. I’m not uselessly spending hundreds each month towards insurance and able to pay exactly for how much I’m driving. This is a brilliant way to save money and feel secured on the road. I wish I had come across By Miles before. Reviewed on: 4th August 2021
Hira's avatar
Hira

Good service so far

4
By Miles provide low usage drivers with the ability to pay for what they drive as oppose to paying more when you are not driving your car enough to meet the minimum monthly quotes elsewhere. I am saving a lot today compared to previous years as a result and very happy with the service so far. I hope that will remain being the case if I ever have to submit a claim which I cannot comment yet on. Reviewed on: 4th August 2021
Christian Rincon's avatar
Christian Rincon

Great idea

5
This is a great way for people like my self to save on insurance, I only use my car at the weekends, so I save huge amounts compared with other insurers, even better I am currently driving for free due to the recommend a friend bonus Reviewed on: 4th August 2021
Jake Austin's avatar
Jake Austin

Great way of saving money on car insurance

5
I love By Miles. It has saved me so much money - giving me the flexibility not only to pay by month for my insurance, but allowed me to save compared to year premiums. Reviewed on: 4th August 2021
Maria Uther's avatar
Maria Uther

Love it!

5
It is such a convenient as only pay for the miles I do and definitely works out a lot cheaper than any other insurance policies out there. Would definitely recommend if you don't want to pay more. Reviewed on: 4th August 2021
Gul dem's avatar
Gul dem

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill