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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheap and simple

4
Switching to Bymiles reduced my insurance cost by about 50%, no one else cane close to their price Reviewed on: 4th August 2021
lburton273 's avatar
lburton273

Good for low mileage drivers.

3
This worked well during lock down when not using much but now circumstances are different it's costing me a fortune but hey ho. Will not be renewing as I figured out I do more miles than I thought but would recommend for people that don't. Reviewed on: 4th August 2021
Jim 's avatar
Jim

Cost effective and great customer service

5
I drive very few miles per year and un the past have had to pay high premiums for little mileage. By Miles allows me to save money over a year whilst giving me the flexibility to be environmentally aware of my carbon footprint! Reviewed on: 4th August 2021
BB's avatar
BB

Great for low mile drivers!

5
Easy to set up, simple to track, great price. Reviewed on: 4th August 2021
Paige Oliver's avatar
Paige Oliver

Responsive, transparent

4
Moved to an EV and semi retired. Not using my car much so thought it wise to assess alternative car insurance on suggestion of another EV car driver. So really like the ease by which I know what my monthly payments should look like. Reviewed on: 4th August 2021
Gerard Marshall's avatar
Gerard Marshall

Excellent concept and innovative!

5
Currently I will need to be abroad quite frequently due to my work situation and business trips needed. This policy came out to be very handy and is a great concept. I just needed something that kept my car insured for a default cost for it to sit on the drive, and also pay only when I use it every time I am back in the country. This ticked all the boxes so far! Reviewed on: 4th August 2021
Ruzgar Huseynov's avatar
Ruzgar Huseynov

Value for money Insurance

5
I pay just the value of my insurance with peace of mind. Reviewed on: 4th August 2021
Tosensho's avatar
Tosensho

Great service

5
Great value for money and so helpful when needed unlike most which just try getting you to by more cover Reviewed on: 4th August 2021
Sean oconnor 's avatar
Sean oconnor

Saves me money

5
Because I don’t travel far I save loads of money on my car insurance with By Miles. The app makes it really easy to see how much I’ve spent per journey. Reviewed on: 4th August 2021
Sophie's avatar
Sophie

East to use and helpful

5
Regular contact and easy set up. Starting working straight away so I have no complaints so far. Reviewed on: 4th August 2021
Charlie Johnston's avatar
Charlie Johnston

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