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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Pay as you drive

5
Perfect for current flexible Work from home/office situation. You only pay insurance costs for mileage. Reviewed on: 4th August 2021

Total the best car insurance by far so Easy to work with if anything wrong great communication fab comapny

5
Fabulous company Reviewed on: 4th August 2021

Great insurance for Sunday drivers

5
Very straight forward to manage and monitor your miles on your bymiles app. Good for Sunday drivers or individuals who doesn't need the vehicle on daily basis. Reviewed on: 4th August 2021

Outstanding service

5
I've been with by miles for almost 2 years now and I've never looked back. Cheaper than anywhere else and the service is second to none. Great customer support and the app is flawless Reviewed on: 4th August 2021

Brilliant

5
Cheap excellent service love the app Reviewed on: 4th August 2021

Great all around

5
Best car insurance I’ve ever had Reviewed on: 4th August 2021

Great company at great prices

5
The most reasonable prices, especially when compared to other insurance companies! Easy to use through the app and great customer service Reviewed on: 4th August 2021

My policy is new but I've already recommended it

5
My policy only just started but I've already recommended By Miles to family members I know aren't using their cars much as it can be much fairer and more cost effective. I found it quite hard setting up a policy as I was moving house the same week my previous one lapsed, however the customer service team helped me get it all sorted which was great. Reviewed on: 4th August 2021

Top insurance by miles of its competitors

5
What more can i say one of payment then monthly bill never paid more than £10 a month in 2 years pay when travel not when your parked up, would recommend to any driver whatsoever your age, the best insurance I've ever used in 40 years of driving Reviewed on: 4th August 2021

Brilliant, I love it

5
I love the fact that I can keep on top of my mileage for the year. That way i know exactly how much I've done. I would fully recommend By Miles to anyone. Definitely a good company to go with. Reviewed on: 4th August 2021

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