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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great for second car/weekend car

5
Cheap for second car as u only pay when drive Reviewed on: 4th August 2021
Mohammad ali Nazakat's avatar
Mohammad ali Nazakat

Finally car insurance that meets my needs

5
I use my car rarely, but previously I was paying a fortune for annual car insurance. Now my monthly fee can be as low as a few pounds. I'm over the moon. Reviewed on: 4th August 2021
Josh Richards's avatar
Josh Richards

Saved loads of money.

5
This insurance is great. Saved at least £175 also you get to see every trip you make with a map as well so I can calculate my driving for charging molars to my company. Reviewed on: 4th August 2021
Crimmins 's avatar
Crimmins

Simply the best

5
I discovered by miles only this year and i cannot believe the amazing service they provide. I hope to stay with them for many years to come, highly recommended! Reviewed on: 4th August 2021
Theepan's avatar
Theepan

Great Idea, price and ease of use

5
In current times when working from home is becoming the norm the miles we drive has fallen massively, to pay by miles travelled saved me about 50% to what other providers were offering. So simple to install and is capped at 150 miles / day so doing long trips doesn’t cost more. Would highly recommend Reviewed on: 4th August 2021
Hayeso's avatar
Hayeso

Perfect for me

5
Perfect for me, I don't drive very much but I have the peace of mind that if my circumstances do change than there is a maximum mileage cap so o won't be charged by going over it Reviewed on: 4th August 2021
Becky jacobs's avatar
Becky jacobs

Good service

4
Good service but a bit expensive Reviewed on: 4th August 2021
Kaila's avatar
Kaila

Brilliant service!

5
For my situation, it's the best car insurance service. I don't have to travel very far for work and it has saved me a lot of money so far. I highly recommend this service for people who don't travel very far! Reviewed on: 4th August 2021
Kathryn's avatar
Kathryn

Amazing service and best insurance provider!

5
By miles allows you to drive without worry and the customer service team is very helpful and theres always somebody to help! I love being with by miles as its so easy to use on the app, as well as being straight foward and fair. Reviewed on: 4th August 2021
Kiran's avatar
Kiran

Great value & Great support

5
I’ve been with ByMiles for a few years now and they have been amazing. The tracker for my car is discreet and can’t be seen and was easy to install. The price is miles cheaper than any other company I’ve been quoted by, and their support is great. I always let them know when my car goes for an MOT & Service just in case the tracker is unplugged and they are always so helpful. I have their app in my phone so I also get a notification after each journey letting me know how much it just cost me, it’s not essential but it’s a nice little quirk. Reviewed on: 4th August 2021
matt's avatar
matt

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