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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurer 'By Miles' (see what i did there?!)

5
Customer service always happy to help. Very friendly staff. Best insurance experience i've had as a customer in all my years of driving Reviewed on: 4th August 2021
Shaun Cravagan's avatar
Shaun Cravagan

Fantastic insurance company

5
My experience with this company has been fantastic. I am so glad I chose them. The customer service is so great, very helpful and polite staff. I was skeptical at first, but the lady I spoke to was so helpful I decided to sign up. I have absolutely no regrets. Reviewed on: 4th August 2021
Pamela Oyeniyi's avatar
Pamela Oyeniyi

Car insurance made easy!

5
By Miles is an amazing concept, especially since lockdown and not needing to drive as frequently! Reviewed on: 4th August 2021
Mel Simpson's avatar
Mel Simpson

Best car insurance I ever had and cheapest too

5
Awesome way to get you car insurance . I don't drive so much and this pay as you go really suits me and saves me so much money too. Staff helpful .apps very useful and can help pinpoint where you have been etc. Quick response if I have issues or enquiry.. excellent recommend to everyone. Reviewed on: 4th August 2021
Lisa 's avatar
Lisa

New deals for Pops and I

5
Incredible way to save £££s when you are a low mileage driver my Pops and I both got new deals with By Miles and saved hundreds between us Reviewed on: 4th August 2021
Allen's avatar
Allen

very helpful

5
my preimium last year was 350 punds and i have now renewal quote at £135 . Cant ask for better then that. Reviewed on: 4th August 2021
Ashok Mulji's avatar
Ashok Mulji

Excellent technology led insurance

5
Great use of technology to inform customers of mileage and insurance costs with a wealth on useful information held within the app. Sign of a customer centric service and technology is not having to contact customer support Reviewed on: 4th August 2021
chris.richardson.2014@gmail.com's avatar
[email protected]

So far so good

4
I took out insurance at the beginning of June 2021 so far I am reaping the rewards of being a low mileage driver Reviewed on: 4th August 2021
Johnny's avatar
Johnny

Simple, Digital, Good

4
Very easy to use platform with competitive rates and digitally minded Reviewed on: 4th August 2021
numfc's avatar
numfc

Highly recommended

5
Can't beat their prices and services. And of course a car insurance revolution, pay as you go, Why pay more! Reviewed on: 4th August 2021
Enis Cali's avatar
Enis Cali

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