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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really easy, perfect for me

5
So by going with by miles I can tell I am going to save a good amount of money over the year... And the app is great I can keep a close eye on things. Reviewed on: 4th August 2021
Paul Cooney's avatar
Paul Cooney

Save £££

5
Great value for those of us who don't use their car everyday and the app is really easy to use Reviewed on: 4th August 2021
Scotia Mclean's avatar
Scotia Mclean

Amazing

5
So quick and easy to set up. So easy to contact via messaging system and definitely the most amazing price for comprehensive cover. Have been a customer for two years and have recommended them to family members and friends who are also very pleased! Reviewed on: 4th August 2021
Francisco Guedes's avatar
Francisco Guedes

Upfront, excellent value and customer service.

5
Upfront and customer focussed with prompt and detailed updates on mileage and costs via the App. The ability to track your vehicle and diagnostics is excellent value too! Reviewed on: 4th August 2021
Nigel Edwards's avatar
Nigel Edwards

Much cheaper car insurance

5
Switched from another provider because my driving habits aren't that regular and my prior costs seemed overblown. Paying by the mile makes so much more sense for occasional drives like me. Reviewed on: 4th August 2021
Russell Lindsey's avatar
Russell Lindsey

Great providers all round

5
Have been with ByMiles for over a year now, really excellent customer service and great value for money. Fitting the tracker was quick and painless and it's been super easy to keep track of everything using the ByMiles app. Would definitely recommend to others. Reviewed on: 4th August 2021
J Bastable's avatar
J Bastable

Just so easy.

5
The prices are excellent. And I love the app. Works really well, was able to add an additional driver on it too. Reviewed on: 4th August 2021
Leigh Donovan's avatar
Leigh Donovan

Fantastic

5
Best insurers I have been with and great value for money Reviewed on: 4th August 2021
Miguel 's avatar
Miguel

Easy, communicative and accessible

5
Best insurer I've used. They're fair as I only pay for when I drive - they're really subverting the traditional insurance model and making a real difference. It was super simple to install my device and I get regular push notifications to tell me what each journey costs so I'm in control. Reviewed on: 4th August 2021
Elle Finn's avatar
Elle Finn

Really recommend ByMiles

5
I normally change insurers every year to get a good deal, but this is my second year with ByMiles. I prefer paying monthly for the mileage I do. Reviewed on: 4th August 2021
Carolynne M M's avatar
Carolynne M M

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