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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Love it

5
Best insurance company. Very cheap insurance. Reviewed on: 4th August 2021
Saugat gurung's avatar
Saugat gurung

Great Insurance for people who don't drive a lot!

5
Comes out at half of the cost of the cheapest normal insurance! And if that's not enough, I had a query related to brexit, an area where no insurance company has a lot of experience in, and By Miles Support were great at keeping me up to date. I imagine it wasn't an easy subject to look into, so it did take a while, but they went out of their way to make sure I got what I needed. Reviewed on: 4th August 2021
Piri Ravi's avatar
Piri Ravi

Best insurance company

5
Great service from the team. Wheneve I call they answer very quickly and very friendly. Insurance is cheap and manageable. Get alerts of how much you have been charged daily. Reviewed on: 4th August 2021
AM's avatar
AM

Good value for money!

5
Habe been with by miles for 2 years now! Very handy over lockdown, as you only pay for the miles that you travel! Excellent! Reviewed on: 4th August 2021
delia's avatar
delia

BEST INSURANCE COMPANY

5
You pay for what you drive I think it’s amazing, best insurance company I have ever been with. They’re on point with replies and online chats. 10/10 Reviewed on: 4th August 2021
Chelsea's avatar
Chelsea

Good listeners flexible and good value for money

5
This is the future if car insurance other insurers need to learn from these guys. Reviewed on: 4th August 2021
Raqeeb 275's avatar
Raqeeb 275

Perfect if you don't want to pay for miles you won't drive.

5
Whole process of getting them has been really simple and I really like the data you get on car usage. Reviewed on: 4th August 2021
Naser Turabi's avatar
Naser Turabi

Great insurance company

5
Great prices, quick to respond if you ever need a chat regarding your insurance! Perfect for people who don’t do a lot of miles! Guaranteed to save money! Highly recommend Reviewed on: 4th August 2021
Josh Cooper's avatar
Josh Cooper

Amazing

5
Very good service. The app is very easy to use and everything just works as expected. Reviewed on: 4th August 2021
Muhammad's avatar
Muhammad

Value for money

5
Easy to set up and easy to keep track of monthly payments. It's great that I am fully covered but only pay for the miles that I travel. Love the feature that tells me that my battery is getting low - reminds me to use my car more!! Reviewed on: 4th August 2021
Jo's avatar
Jo

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