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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great prices

5
Prices are affordable and great customer service definitely the best car insurers around for low mileage drivers! Reviewed on: 4th August 2021
Stephen mclaren's avatar
Stephen mclaren

Innovative service

5
Perfect for low mileage drivers - only pay for what you actually use Reviewed on: 4th August 2021
Paul Cryer's avatar
Paul Cryer

Good service

4
My experience with By Miles so far is every pleasant. As I have got a decent quote from them compare to other companies. Their so I am very happy with their service. Reviewed on: 4th August 2021
Shumon Miah's avatar
Shumon Miah

A company that make a real difference

5
Since my policy has started, I have saved so much money and the customer service has been brilliant. This has really changed my life Reviewed on: 4th August 2021
Kofi's avatar
Kofi

Great proce

5
I have been with by Miles for the past 2 years just about to enter my 3rs year, and with the service they offer and the great prices I will certainly not be changing anytime soon Reviewed on: 4th August 2021
Shaun Williams's avatar
Shaun Williams

Great low monthly payments

5
Keeps your monthly payments down low and you are rewarded for when you choose not to use your car. Also my experience so far of customer service has been 5 stars Reviewed on: 4th August 2021
Debbie Robertson's avatar
Debbie Robertson

Great insurer

5
Insurance policies that make sense, only charged for usage, brilliant! My experience thus far has been great, good comms, great app too. Reviewed on: 4th August 2021
Adeel Mahmood's avatar
Adeel Mahmood

Cheap

4
Great experience so far, easy to contact customer service Reviewed on: 4th August 2021
amar sakaria's avatar
amar sakaria

Cheapest insurance by far!

5
I've saved myself hundreds of pounds by using them as an insurance company Reviewed on: 4th August 2021
JimBob's avatar
JimBob

Cheap rates! LOVE

5
No bother, great app. Cheapest insurance I’ve ever had with £50 for refer a friend too Reviewed on: 4th August 2021
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