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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing.

5
So far I have had no problems with my insurance with by miles. It was easy to set up. The cheapest one I could fine and getting the tracker installed was by far the easiest thing I've done. As someone that dosent drive much or far its worked really well for me. Super happy. Reviewed on: 10th September 2020

The new way to insure your car

5
So easy to insure your car with By Miles Saves you money & you can track your car with the app Reviewed on: 9th September 2020

Brilliant insurance

5
very helpfull kund friendly and would highly recommend . I have allready introduced friends to by miles . Reviewed on: 9th September 2020

The cheapest and the best

5
By mile is genuine. You pay as you use. There are no hidden costs Reviewed on: 9th September 2020

Extremely efficient

5
Very easy access ability with downloadable app and in app chat, in which all queries are answered in seconds. Very helpful and polite staff. They deal with everything quickly and efficiently. Best insurance company I have been with. They have an amazingly high advantage for low mileage users over any other company. By miles does exactly what it says in it’s title. 100% worth it. Reviewed on: 9th September 2020

Really fair pricing

5
Really competitive, fair pricing. Easy to set up (did it in seconds) and great app. Means I’m in control of more of my motoring costs and only pay for the Miles I do. Reviewed on: 9th September 2020

Best car insurance I've ever had

5
Love it, so easy and cheep!! Makes me concuse of how much I use mg car and sometimes walk instead. Brillant car insurance idea! Reviewed on: 9th September 2020

Veryaffordable

5
Very goid experience customer service is very fast and helpful, cheap insurance the best thing is that when yoy don't drive you get charge for it. Reviewed on: 9th September 2020

cheap and easy

5
A new concept in car insurance much fairer than the old way Reviewed on: 9th September 2020

By Miles is the best

5
I have recommend by miles to a lot of people including my partner and family members they are very happy and positive comment about by miles Reviewed on: 9th September 2020

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