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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance I have ever had

5
As a stay at home mum with 3 years NCD, and only passed when I was 29, I’ve been finding it hard to justify some of the other big companies’ quotes (some in excess of £1100 for the year!). I saw a news article about By Miles and did some research on them. My average yearly mileage is between 2-3000, so when my yearly estimate was in the £400 region I was astounded and immediately purchased. They’ve been nothing but helpful when I’ve had the car in at the garage for maintenance for longer than anticipated, and when I moved house. I’ve recommended them to family, however they can’t quite beat my mum’s insurer due to her maximum level of NCD. I also really like the app, and it would be especially useful if I ever needed to dispute a parking charge, etc. Thank you for providing this superior option and I shall continue to use you for the foreseeable future. Reviewed on: 9th September 2020
sofieeee's avatar
sofieeee

The public transport commuters dream

5
This insurance group is amazing. When you only use your car for Weekly supermarket trips & the odd holiday, paying for standard insurance seems financially excessive. I commute to London on public transport & so for me it was the difference between keeping my car for the grocery trips or getting rid as I just couldn’t justify the cost of insuring it. I’ve recommended this product to everyone I can! The app is excellent & really easy to use. Everything about the product is so simple. I’m a massive fan. Reviewed on: 9th September 2020
Sarah Jessica Weist's avatar
Sarah Jessica Weist

Excellent professional lovely service

5
I am so grateful to my friend who refre me to the best Fair enough valiable deal Reviewed on: 9th September 2020
Abdulla Omar 's avatar
Abdulla Omar

Great!!!

5
Really easy and great for the environment Reviewed on: 9th September 2020
Philippamayburgess@gmail.com's avatar
[email protected]

Excellent

5
Cheapest car insurance I could find... by miles! Reviewed on: 9th September 2020
Dan Travers's avatar
Dan Travers

Easy To Understand Policy and Friendly Customer Service

5
I called to query the policy and the representative was extremely professional and very polite and helpful. He explained everything to me so clearly and I instantly bought the insurance just a minute after ending the phone call. I went straight home so excited about the low price and told my dad and he has even now considered switching over . Thank you By Miles . :) Reviewed on: 9th September 2020
JJ's avatar
JJ

Simple and straightfoward!

5
Geat app provided, easy to use and a free tracker! It couldnt be simpler, whats not to like? A turning point in car insurance, the industry should take note! Reviewed on: 9th September 2020
Jay's avatar
Jay

Excellent

5
This suits me right down to the ground and is value for money. As my annual mileage is generally low anyway - once I’ve paid the basic ‘parking’ part of the insurance - I only pay for each mile I drive, which is very reasonable. Reviewed on: 9th September 2020
Thelma Thomas's avatar
Thelma Thomas

Finally, the perfect insurance cover

5
This is the best insurance for social and domestic use, only pay for when you drive. Reviewed on: 9th September 2020
shaima Preethi 's avatar
shaima Preethi

Excellent service

5
So far no problems with this service Reviewed on: 9th September 2020
David Coyne's avatar
David Coyne

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