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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great price, flexibility and service

5
The title speaks for itself! This is my first year with By Miles and I’m set to slash my car insurance by 60% at least. It’s also so simple to use and the customer communication and service is second to none. Reviewed on: 9th September 2020
Ed Williams 's avatar
Ed Williams

Efficient and helpful online assistance

4
I had a few queries which were dealt with promptly in a curteous manner. Reviewed on: 9th September 2020
Ken Hendry's avatar
Ken Hendry

Simple and easy insurance!

4
Only 3 steps in the process, making it so easy especially with the personalised instructions to fit the tracker in my car! Reviewed on: 9th September 2020
NH's avatar
NH

Best by far

5
outstanding service and value for money. Reviewed on: 9th September 2020
Robert McCoy's avatar
Robert McCoy

This is the best Car insurance in the UK

5
Great service, with friendly staff to support you all the way. Reviewed on: 9th September 2020
Steve Sterling's avatar
Steve Sterling

Saved me a fortune by miles over the competition

5
They quickly and clearly got me going and the "By Miles" app is brilliant Reviewed on: 9th September 2020
Mike Travis's avatar
Mike Travis

Best insurance company ever

5
I've had cars for many years and always struggled with insurance policies because I don't drive all the time. By miles made it so easy you only pay for what you have driven if you don't drive you don't pay if you drive you pay. Can you imagine I paid £2 a month at one because I only drove tothe supermarket and bank. Who can bit that. Will use them again and again Reviewed on: 9th September 2020
Geofrey Luswata's avatar
Geofrey Luswata

number 1 insurance provider

5
Fantastic and customer friendly car insurance provider. Would recommend to all who want a good level of cover for an amazing price Reviewed on: 9th September 2020
Vikash's avatar
Vikash

Excellent concept

5
Excellent concept and good value for money Reviewed on: 9th September 2020
Muhammed 's avatar
Muhammed

Saves Money

5
First time using By Miles. Very simple to set up and it has already started saving me money. Reviewed on: 9th September 2020
Martin Kelly's avatar
Martin Kelly

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