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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Is very good service to customers and very fast action thnakyou

5
excellent service provider to the customer Reviewed on: 9th September 2020

Simply the best

5
Sensibly priced insurance which only charges you when you are driving your car, NOT when it is sitting on the road outside your house or on your drive. The app is seamlessly efficient and the website clear and easy to navigate. Reviewed on: 9th September 2020

Great value insurance

5
Great value insurance, pay as you use model works great. Reviewed on: 9th September 2020

Brill

5
Had it for 4 months and has been great Reviewed on: 9th September 2020

Best Insurance for those on low mileage

5
Absolutely fantastic that there is an insurance company who charges you based on your monthly mileage without charging you over and beyond! Reviewed on: 9th September 2020

Great insurer

5
Quick and friendly customer service. They respond within minutes and have always solved my queries. Reviewed on: 9th September 2020

Great insurance provider

5
I don't drive very far, so it's perfect to be able to pay according to how many miles I cover. Reviewed on: 9th September 2020

A great take on how insurance should be

5
Excellent service saves paying more than you have to when not doing many miles Reviewed on: 9th September 2020

Excellent

5
During the lockdown not using the car didn't cost me anything! Reviewed on: 9th September 2020

Great stuff

5
So much cheaper and easier than any other car insurer. Love the app too. Reviewed on: 9th September 2020

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