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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great customer service and the app is very easy to use..

5
Great customer service whenever I have called in, my issue has been dealt with very fast. Also definitely one of the cheapest and most reliable company’s out there :). Reviewed on: 9th September 2020
Amarjeet Tura's avatar
Amarjeet Tura

Easy process

5
Fast easy process and it halved my renewal Reviewed on: 9th September 2020
Linda Lee's avatar
Linda Lee

Where have you been all my life?

5
Amazing service! Awesome insurance! I only wish that I had found them sooner. I brag about the car insurance! They're the best!!! Reviewed on: 9th September 2020
Ali Hamdani's avatar
Ali Hamdani

Excellent and economic system

5
Very uncomplicated method of paying car insurance Reviewed on: 9th September 2020
Michael Price's avatar
Michael Price

I would like to recomend!

5
Great service. Can't say anything bad about it. Reviewed on: 9th September 2020
Giedre Kavaliauskaite's avatar
Giedre Kavaliauskaite

Very good

5
Their service and price very good Reviewed on: 9th September 2020
Saj's avatar
Saj

Pay as you drive save more

5
Great service and cheaper than others Reviewed on: 9th September 2020
Dennis Lin's avatar
Dennis Lin

Excellent philosophy

5
Love the way only charge per mile w drive saved so much money at this difficult time Reviewed on: 9th September 2020
Martin potter's avatar
Martin potter

Suits me well

5
I drive as little as possible but need a car, the policy works well for me Reviewed on: 9th September 2020
John Upton's avatar
John Upton

Great value!

5
Everything you need with an insurance provider and the app service is great and modern. Customer service at your fingertips would recommend to anyone. Oh and price is great! Could see myself with this provider for the foreseeable future. Reviewed on: 9th September 2020
Dean 's avatar
Dean

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