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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great service at a great price!

5
My title says it all! Very efficient and helpful. Reviewed on: 9th September 2020
Oggieb's avatar
Oggieb

Very Happy I Found By Miles Which is Giving me Great Service !

5
I have always regretted spending so much time each year searching for new car insurance, so was delighted to find a company which was more attuned to my needs in that I use my car very little, looking forward to staying with By Miles for the foreseeable future, Good Job !!! Reviewed on: 9th September 2020
Stuart Richardson's avatar
Stuart Richardson

Great!!!! But....

3
There is no option to pay the upfront cost monthly :( so I’ve returned to other providers. Reviewed on: 9th September 2020
No spam C's avatar
No spam C

. At 65 and just recently passing my Driving test...

5
Perfect answer to problem of living outside UK for many years never having obtained an English licence when young. Returning to UK at 65 I passed my test but Insurance was so expensive..due to age and no years of no claim etc. By Miles is fair and makes sense for me. I am well pleased. Reviewed on: 9th September 2020
Ann Leonard 's avatar
Ann Leonard

Great value for money

5
Great value for money and very easy to use! Reviewed on: 9th September 2020
cherie chan's avatar
cherie chan

excellent for me as low mileage user

5
I was looking for a cheaper quote as mine went up by £200 because of a very small bump in December. I came across Bymiles on the website and looked into it fully as it did seem a good idea for me but cheap. I was really impressed with the way my application was dealt with and the helpfulness of the staff when I had a query. The payments have been taken on 1st of month with no issues and i can look at any time to check how much I have spent. A win all round for me. Reviewed on: 9th September 2020
Linda Sargeant's avatar
Linda Sargeant

By Miles is By Far The Best !!

5
The whole experience from start to finish was impeccable. Easily understood and to the point. Reviewed on: 9th September 2020
Munjinder Kalirai's avatar
Munjinder Kalirai

Made to mejar

5
Excellent backup service and very help full Reviewed on: 9th September 2020
Karson mepani 's avatar
Karson mepani

Recommendation

5
This is my second year with by miles and my up front payment never went up. Customer service very good and also the by miles online app is easy to use. Great value for money. Mrs Julie Arif Reviewed on: 9th September 2020
Julie Arif's avatar
Julie Arif

Great value insurance

5
This insurance was great value before COVID and working from home. Now it’s 10 times better with it costing only a few pounds a month Reviewed on: 9th September 2020
John 's avatar
John

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