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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant

5
Excellent all round service and brilliant value Reviewed on: 9th September 2020
Justinjb's avatar
Justinjb

Fantastic prices and exceptional staff

5
With the current prices of insurance quotes through the roof Bymiles beats and quote and the fact you pay for the mileage you do is amazing. Great staff over the phone too and very is to get started Reviewed on: 9th September 2020
Majid khan's avatar
Majid khan

One of the best car insurance

5
Pay as you drive suits for me. Especially like me who have been riding a bike to work, you could possess yourself not to use your car on weekdays. Reviewed on: 9th September 2020
Ash's avatar
Ash

Amazing way to pay

5
Bring a new mum I hated the thought of spending valuable pounds on a car to sit on the road for months post labour. This was a fantastic find! Reviewed on: 9th September 2020
Terri End Bsl Corbett's avatar
Terri End Bsl Corbett

Great experience

5
i had great experience with this company, with great help from customer service, i will definitely recommend friends and family . Thank you Reviewed on: 9th September 2020
Rajmit Kapoor's avatar
Rajmit Kapoor

Fairest insurer in UK. Light users pay less. Makes total sense.

5
I love that my mileage affects what I pay because this seems eminently fair. The basic premium is low. Reviewed on: 9th September 2020
Ruth 's avatar
Ruth

Brilliant

5
very good insurance as I don't drive my car regularly so this way is much cheaper for me Reviewed on: 9th September 2020
Claire Withall's avatar
Claire Withall

No complaints

4
Only recently joined, so need more time to assess, but I like their fairer charging model. So far, I'm impressed. Reviewed on: 9th September 2020
Annie Power's avatar
Annie Power

Great

5
Ive had a really good experience Reviewed on: 9th September 2020
Rene's avatar
Rene

Best Car Insurance Ever

5
Excellent service, really cheap and only get charged for the miles you do, brilliant, all car insurances should be like this. Reviewed on: 9th September 2020
Wendy Pegram's avatar
Wendy Pegram

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