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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good customer service

5
Was a bit confused on how the by miles work. The person that I spoke to was very good and he explained everything on how it works. Reviewed on: 9th September 2020
Monora Khatun's avatar
Monora Khatun

Brilliant service

5
Brilliant service always polite and willing to help staff Reviewed on: 9th September 2020
Cathleen Annie Lloyd 's avatar
Cathleen Annie Lloyd

It is great and cheap

5
It’s great for young people and people who don’t drive a lot Reviewed on: 9th September 2020
Andrada 's avatar
Andrada

Fair system

5
I just think insurance based on miles driven is a fair system. Reviewed on: 9th September 2020
Sanjay Nelson's avatar
Sanjay Nelson

Your not paying for what you do not use only what you do use.Makes me consider

5
Makes me consider before I drive is this journey really necessary. It appeals that not only do I save money I also am cutting carbon emissions. Reviewed on: 9th September 2020
Gordon Fraser's avatar
Gordon Fraser

great value

5
very good value and you can keep an eye on what it is costing each month Reviewed on: 9th September 2020
Alan North's avatar
Alan North

Excellent cover with affordable spent.

5
Very reelable and trust worthy Insurance to be with. Reviewed on: 9th September 2020
IDhingo Vijay's avatar
IDhingo Vijay

Excellent

5
Love this insurance it's so fair and easy to track with the app iv recommended to all my family and friends Reviewed on: 9th September 2020
Carmella azzopardi's avatar
Carmella azzopardi

Fair Insurance!

5
Finally, a fair price to pay for insurance for those who do 10k miles a year or under! Customer service that's easy to deal with, a straightforward app to manage everything in AND the device is super easy to fit! I've already told friends and colleagues! Reviewed on: 9th September 2020
Alexander Machin's avatar
Alexander Machin

A brilliant way to do car insurance.

5
Have been really impressed so far with By Miles. Wanted a car insurance policy that covered the occasional user which this pay as you go policy is perfect for. The tracker app is also great to monitor car usage etc. Reviewed on: 9th September 2020
Ben Marshall's avatar
Ben Marshall

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