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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic service

5
From start very good service and communication. No issues Reviewed on: 9th September 2020
Scheby23@gmail.com 's avatar
[email protected]

Great value for money

5
It’s a great way to keep track of how many miles you are doing day to day and it helps that if your car was stolen that it can be tracked down. Using the app they have I can keep an eye on what my monthly bill will be, how many journeys I have done and cost for the journey, if I don’t drive some days I won’t get charged anything for that day it’s great. Reviewed on: 9th September 2020
Dezza's avatar
Dezza

Best car insurance

5
ByMiles are a unique insurance company that provide reasonable prices unlike many competitors, and excellent customer service. 10/10 from me! Reviewed on: 9th September 2020
Kate Bell's avatar
Kate Bell

Cheapest Car Insurance!

5
I don’t drive much so I didn’t want the traditional insurance as it was too expensive and this helps me save a lot of money during these difficult times! Reviewed on: 9th September 2020
Salma's avatar
Salma

Easy, fast and efficient

5
App is very handy, easy to use I added my partner to the policy and it was so easy to add his details, would normally have to call and wait but I got a quote straight away on the app. Reviewed on: 9th September 2020
Sofia Kauser's avatar
Sofia Kauser

Superieur consumer experience

5
A very customer friendly app, real time information about costs and access to your documents. Reviewed on: 9th September 2020
Paul van de Vaart's avatar
Paul van de Vaart

josh

5
Save me thousands of pounds over my two cars. Reviewed on: 9th September 2020
josh's avatar
josh

A revolutionary way to pay for car insurance

5
I chose By Miles as I was tired of my insurance prices every year being so high for someone who only drives once or twice a week. This was the company that tackles the issues that others don’t; making sure I pay only for the miles introvert and nothing more, and also giving me a more flexible way to pay. Reviewed on: 9th September 2020
Lia Tomlinson's avatar
Lia Tomlinson

Not recommended

1
Cs are absolute nightmare, they have no clue what they are doing Reviewed on: 9th September 2020
Aysu's avatar
Aysu

Excellent value for money

5
Pay as you drive, excellent value and backed up by a quality app. Reviewed on: 9th September 2020
Tim Bamber's avatar
Tim Bamber

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