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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

my car

5
Love this Insurance company, recommend to lots of people, they are informative on anything you may ask, very reasonable and helpful in many ways, and emails to when payment is coming from your account, would use these all the time.. Reviewed on: 9th September 2020
Jan Clark's avatar
Jan Clark

Nice

5
Thanks and thanks and good service always Reviewed on: 9th September 2020
Muhammed Sayeed 's avatar
Muhammed Sayeed

Go further with by miles

5
By miles is very easy to use, and you only pay when you use your car, which is ideal if you don't drive a lot in a year, also their rates are very reasonable, so you could save a lot on your car insurance, so go further, go cheaper, with by miles. Gary Jones from Liverpool. Reviewed on: 9th September 2020
Gary Jones's avatar
Gary Jones

Low price

5
very convenient when driving occasionally and works out a lot cheaper than usual insurance where overpaying for not using the car. Reviewed on: 9th September 2020
Igor Piktor's avatar
Igor Piktor

By miles is the future of Car Insurance

5
The concept of paying by the mile was intriguing and has turned out to be a profitable decision for me and thousands of other customers. The tracker is easy to install and the app is easy to navigate, if you're considering giving this a go you should do it, you won't regret it Reviewed on: 9th September 2020
Flapper84's avatar
Flapper84

Saved money as a low mileage driver

5
Approximately saved £300 my first year. Also was reversed into last year By Miles got my car sorted with the offer of a courtesy car. Won no liability to me. Also love the app keeps me completely in the loop. Is always available when I need to chat with them. An amazing car insurance for low mileage drivers with superb savings. Reviewed on: 9th September 2020
Julie's avatar
Julie

Good job

5
Miles rate is fantastic, The box is so easy to fit & the app very useful. Reviewed on: 9th September 2020
Jermaine cobourne 's avatar
Jermaine cobourne

Great savings

5
I haven't been with them long , but so far I'm saving a lot as before I always put 10,000 miles a year down and thought nothing of it, until my brother said you're getting charged for all them miles you put down and you only did 3,500 miles that year Reviewed on: 9th September 2020
Janice's avatar
Janice

Easy to use

5
A great product and excellent customer service. Really responsive to any queries Reviewed on: 9th September 2020
Aaronb110's avatar
Aaronb110

Driving Insurance Ahead of Its Time

5
This is my second year with ByMiles and it is rate these days for me to stay with the same company twice in a row. Gone are the days of loyalty and discounts for time served. The industry runs on new starts only. Existing customers arenignored. Until, that is, we meet ByMiles. Along comes a fresh perspective for insurance. The concept of pay per mile is nothing new, but the ability for mature drivers like me, who are low mileage users, to actually pay a reasonable insurance rate representative of what mileage we really do, not what some inhuman algorithmic profit making piece of software suggests we do. Pay per kile, rewards for refer a friend, capped daily mileage charge of you do a long distance journey and a lovely app that allows you to enter your favourite and oft travelled places. It even does an engine diagnostic! No more having to pay up to £600 annually for someone who drives less than 5000 miles, has no claims dating back 38 years but the whole industry rapes because of its company car only allowing so many years rules. Let's face it, insurance is pretty much like the spivs of WWII. Fly boys, wide boys, "honest Joes" and out to make a fast quid. Until ByMiles, I didnt trust a single one. It was an annual battle to keep premiums under £500. Premiums even change if your credit history is less than perfect ... how does being in financial difficulty 2 years ago affect your driving risk? Again, only mainstream spivvy dodgy insurance companies can work that out ByMiles is open, upfront and transparent. It should signal the death knell for greedy insurance companies and I hope it does. Vive ByMiles. Best by miles. This is the future. Reviewed on: 9th September 2020
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Rob Houghton

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