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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Fantastic service, easy to set up and saving me lots of money

5
Very easy to set up, saving me lots of money! Reviewed on: 9th September 2020

Best 'by miles'

5
Customer support has been amazing Reviewed on: 9th September 2020

Amazing

5
Very good easy to use and see how much your driving Reviewed on: 9th September 2020

Brilliant

5
They helps set up the account quick and easy and talked me through it all. Would highly recommend them Reviewed on: 9th September 2020

Best value for low mileage driver by far!

5
Refreshing to not get ripped off! Very easy to set up. App works really well and easy to monitor cost of a journey. Should also save me over £150 over the year. Plus you don’t get financially penalised for paying as you go, as that is how the system works. Reviewed on: 9th September 2020

Very affordable

5
I have enjoyed being with bymiles and will recommend at any point in time. Reviewed on: 9th September 2020

Fair insurance, transparent and perfect for low mileage drivers

5
Great app, great service, certainly disrupts the current market place. Reviewed on: 9th September 2020

BY MILES Support, Professionalism & Service are Exceptionally First Rate.

5
My experience with By Miles has been absolutely wonderful since day one and continues to be a great experience. This is the Future of Automobile Insurance and without a doubt ALL Insurance Policies covering every aspect of a persons life in this forward thinking ever changing world we live in. Keep It Going, Enjoy The Journey & The Destination. Best Regards, Duncan. Reviewed on: 9th September 2020

Simple easy insurance

5
By miles is a great choice for those who need insurance for less mileage as you only pay for the miles you drive. The app is so useful and great addition to have the breakdown. It also shows where you’ve parked your car last and all your journeys! Highly recommend by miles. Reviewed on: 9th September 2020

Great Insurance, Simple and Good Value

5
I was sick of being ripped off by the insurance industry, relying on fear to line their pockets; but then I came across a company whereby I could leave my car parked for a week when I went away or if I wasn't working for a few days, knowing that I wouldn't be paying to drive the car when I wasn't driving it. Aside from the "standing charge" you pay up front for the protection of having your car insured when it is parked within a certain distance of your home, I literally only pay to be insured to drive my car when I am actually driving my car. And the rate per mile I think is very reasonable, especially since there is a maximum daily rate, so that if I need to drive long distance for any reason, I won't get charged for every single mile. Additionally, I no longer get cynically overcharged under the guise of an "admin fee" to make simple changes to my policy, instead I can make these for free. I won't be looking elsewhere when it's time to renew, I'll simply stick with By Miles! Reviewed on: 9th September 2020