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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

It is a great car insurance product

5
Excellent customer services. Great product. The app on my phone on the phone keeps me updated - no hidden charges. I would definitely recommend it to all. Reviewed on: 9th September 2020

Saved loads and their service is awesome.

5
This service saved me loads of mo way and their service is always spot on. So refreshing for an insurance company Reviewed on: 9th September 2020

Best car insurance

5
I love By Miles. Only paying based on how much I travel is perfect for my needs. I don't drive as much as I used to, and paying more with other insurers feels like i'm being ripped off. The app is fantastic as well, being able to see how much you pay on each travel. Viewing the journey map is also interesting. Will be a long time customer! Thank you Reviewed on: 9th September 2020

Good low cost car isurance

5
Great staff, always answer the phone promptly and very helpful. Well done Reviewed on: 9th September 2020

Excellent service

5
Quick service and the most competitive. Reviewed on: 9th September 2020

Fun, flexible, practical

5
Swift and constructive customer service Reviewed on: 9th September 2020

Best insurance provider by far

5
Fault less tech great prices and very easy to use Reviewed on: 9th September 2020

Great serice

5
Fantastic service through out And great custermer service Reviewed on: 9th September 2020

Fast, simple and environmentality friendly

5
I love the price update and the distance that I have done each day presented on the app. This car insurance has made me think about how I travel and why I travel. The car is no longer the most important means of transport. Reviewed on: 9th September 2020

Pay as you drive

5
Great for people who works near home or works overseas and only needs car insurance for few weeks or months. Reviewed on: 9th September 2020

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