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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

Caravan Guard Caravan insurance reviews (4940)

Review of the Caravan Guard, Caravan insurance:

Very excellent supportive staff

Every time I have contacted caravan Guard I found the staff to be extremely helpful, friendly and informative. The price has always been competitive as well. But the main thing is that the staff are good and very knowledgeable. Reviewed on: 12th October 2024

Good price and friendly staff.

Very good price when I joined last year. Friendly call centre staff. Reviewed on: 17th July 2025

Excellent Service.

Good level of cover and very good service from the staff when renewing. We've used Caravan Guard now for 11 years Reviewed on: 17th July 2025

Fab staff and service

Such a friendly staff member and the same one as last year, like talking to a friend, the explanation of things was easy to understand and made it easy to make choices, there was no hard sell and I was happy with the service which is unusual for insurance providers! Reviewed on: 17th July 2025

When making amendments to my policy it was completed...

When making amendments to my policy it was completed efficiently and quickly. The member of staff was very polite and helpful. Reviewed on: 17th July 2025

Straight Forward Insurance...

I pay my premium and get insurance cover for my caravan - it's that simple! Reviewed on: 17th July 2025

Competitive, contactable.

Competitive, contactable. Agents invariably knowledgeable and helpful Reviewed on: 17th July 2025

Great advice from company when looking for cover.

When renewing my new for old insurance at 5+ age of caravan , the company overcame difficulty of estimating cost of new replacement provided a recommended tracker was fitted. The cost was very competitive, even including the tracker premium, and has kept well within inflationary cost rises each year. Reviewed on: 17th July 2025

My trailer tent is covered

My trailer tent is covered and the make and model were an option right on their drop down list, so no need to call them up and give details just to be told it's not supported, like with many other insurers Reviewed on: 17th July 2025

As a company Caravan Guard are very easy to deal with.

As a company Caravan Guard are very easy to deal with. I haven’t made a claim but I assume they will be just as good in that pressure position. Reviewed on: 17th July 2025

Fantastic

Great customer service and very knowledgeable, helpful staff. Reviewed on: 17th July 2025

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