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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Great for returning customers

I went with cedar tree because of the price and quality of cover however keep coming back because of the discounts they offer for going direct. I also really like that they send you all the information you need by sms including a message at the end of your holiday checking if you need to make a claim Reviewed on: 21st August 2019

Excellent value and service

I have used Cedartree for several years now. Their prices are competitive, service is friendly and renewing is easy. Highly recommended. Reviewed on: 21st August 2019

Great service and prices

On having health problem I was listened to and got what I needed Reviewed on: 21st August 2019

Hassle free insurance.

So easy to fill in forms. Love the app that can be downloaded onto phone with helpful details like nearest hospital, emergency phone numbers and medical translations. Reviewed on: 21st August 2019

No more worrying

Yearly insurance cover take all the worrying away really pleased Reviewed on: 21st August 2019

A quick an efficient service at a commutative price

Cedar Tree provide quick an efficient quotation service taking into account pre existing conditions and provided a commutative price, We were surprised that the renewal was not significantly higher so we have continued to use their cover for a second year. Reviewed on: 21st August 2019

Fantastic Service

Comprehensive and affordable annual cover provides me with peace of Mind whenever I travel. Reviewed on: 21st August 2019

Nothing is to much trouble

Great company with friendly helpful staff. App is helpful and easy to use. Reviewed on: 21st August 2019

Customer of Cedar Tree Travel Insurance

I searched on line for a 'value for money' provided and Cedar Tree seemed to provide everything I required for a reasonable fee. The on-line process was quick and easy and Insurance documents were forwarded to me without delay. I am happy to say that on the two occasions I have used Cedar Tree I have not required Insurance support. Reviewed on: 21st August 2019

Great customer experience and quick service

Friendly and professional customer service, cover good but could be better Reviewed on: 21st August 2019

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