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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Very Good, efficient service

They have always been easy to deal with. The costs have remained the same and rewards for loyalty. Reviewed on: 21st August 2019

Great cover and prices

Easy to use website for getting quotes or advice. Good on value and great app. Reviewed on: 21st August 2019

Easy means to obtain full cover despite predicting conditions

Other insurances would either not cover, or add very high premium for Chronic Myeloid Leukaemia. After honestly answering some straightforward questions, I got the cover needed and allowed the family and I to have a much needed break in the sun. Reviewed on: 21st August 2019

First class service.

An amazingly good value friendly and efficient company, I found their website easy to use and the app is a great benefit when I travel. I had need to phone them directly last time and they were very easy to contact, no annoying switchboard delays which is great. Reviewed on: 21st August 2019

Great price, easy to do

Easy to do, covers medical conditions at reasonable price, luckily not had to use it so can’t give 5 stars but would recommend and also get discount if bought again. Reviewed on: 21st August 2019

Excellent cover and great value

Took out an annual policy with Cedar Tree and the level of cover offered for the money was excellent, the info available for customers is really good and the support when you need to contact them is second to none Reviewed on: 21st August 2019

Cheap and easy

Cheap travel insurance that ticks all the boxes. Easy to set up. Reviewed on: 21st August 2019

Good to have

Easy to arrange Competitive Good cover Hope never to need it!!! Reviewed on: 21st August 2019

Top insurers - Easy App - Great Value

Whether it’s Single Trip or Annual Cover I found the balance of cover v price to be excellent Reviewed on: 21st August 2019

Great user-friendly app

Good value for money insurance and an excellent user friendly websire/account. Being able to have an app on my phone whilst travelling is the best feature. Reviewed on: 21st August 2019

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